Ratings based on 933 Verified Reviews

4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Nice Stay in Hoi An

Posted 11 May 2021 on Hotels
Nice location with food service despite the Covid limitations
5 out of 5
by A verified traveler

Highly recommend.

Posted 15 Apr 2021 on Hotels
Excellent!
5 out of 5
by A verified traveler from Virginia

Posted 11 Mar 2020
It was perfect! The staff was excellent. The best place we stayed in Vietnam
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Mar 2020
5 out of 5
by A verified traveler

SELF TIP

Posted 2 Mar 2020 on Hotels
Beautiful resort. Everything was grea except two things 1) no access to the beach and didn't like they added 17.5% tip to the food bill when there prices are already higher than everyone. No wonder people won't eat there.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2020 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2020
2 out of 5
by A verified traveler from Denver Colorado

Posted 12 Feb 2020 on Travelocity
Service wasn’t good. I won’t be back again. Thank you!!!
2 out of 5
by A verified traveler from Perth, Australia

Posted 31 Jan 2020
Floors not clean, dust and grit everywhere. Shower holder half falling off the wall; no balcony in room but a door to no where. Floors slippery so they just put signs up warning people, but don’t mop up the water. My husband fell once and my child fell over four times. Had to ask every day for additional toilet paper as only one roll given for 3 people. Bed duvet was changed but wrong size was out in the bed. A single or double instead of a king sized duvet. When we called to ask for it to be changed we were just handed it, and had to change it over ourselves. Room service breakfast was COLD and hence was disgusting. And to top it off they tried to charge us for mini bar items which we didn’t even use! Would NOT recommend this hotel. It is NOT five star. More like 3.5 stars.
5 out of 5
by A verified traveler from Lake Lure, NC

Posted 29 Jan 2020
I liked everything about this property. I spent most of my time relaxing by the pool, sipping on drinks from the bar. Breakfast was plentiful and dinner was delicious.