Ratings based on 245 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from sanjose
Posted 20 Nov 2024
Very decent services and reception
Comment from Hotel Management
21 Nov 2024 by Le Thi Xuan Thao, Hotel Management
Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Mrs. Le Thi Xuan ThaoGeneral Manager
by A verified traveler
Posted 13 Nov 2024
Little old, but nice and clean, good location to walk around.
Comment from Hotel Management
14 Nov 2024 by Mrs. Le Thi Xuan Thao , Hotel Management
Dear Mr/Ms,The hotel would like to thank you for taking the time to share your feelings about your stay at the hotel. We are thrilled to read the positive feedback from you. We would also like to accept any unnecessary problems and offer solutions to improve service quality. Thank you once again for sharing your thoughts and we hope to continue to receive your support in the near future, and we look forward to another chance to serve you.Yours sincerely,Mrs. Le Thi Xuan ThaoGeneral Manager
by A verified traveler from seattle
Posted 12 Nov 2024
amenities not for all customers. Entertainment for some only.
Needs more modern at gym. Mattresses and tv needs upgrade
Comment from Hotel Management
12 Nov 2024 by Mrs. Le Thi Xuan Thao General Manager , Hotel Management
Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
by A verified traveler from Mechanicsville
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Mrs. Le Thi Xuan Thao General Manager, Hotel Management
Dear Mr/Ms Tomy ,First of all, please accept our apologies for letting you experience this situation. We always honor our guests with the highest level of customer service. For some reason, these things happened out of our expectations and we really regret not knowing it earlier, having a chance to work it out with you directly. We will definitely take action and give the best solutions in order to prevent the same thing happens in the future. The team and I appreciate your feedback and we all hope to have a chance for welcoming you back in the not too distant future.Sincerest,
by A verified traveler from Saratoga
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Mrs. Le Thi Xuan Thao General Manager , Hotel Management
Dear Mr/Ms Bonnie,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,
by A verified traveler
Posted 25 Oct 2024
Staff very friendly
Comment from Hotel Management
25 Oct 2024 by Mrs. Le Thi Xuan Thao General Manager , Hotel Management
Dear Mr/Ms ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Mrs. Le Thi Xuan Thao General Manager , Hotel Management
Dear Mr/Ms Sarasa ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
by A verified traveler
Posted 2 Oct 2024
convenient location. friendly staff
Comment from Hotel Management
3 Oct 2024 by Mrs. Le Thi Xuan Thao General Manager , Hotel Management
Dear Mr/MsTai Tran ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
by A verified traveler
Posted 22 Sep 2024
the premises are good
Comment from Hotel Management
23 Sep 2024 by Mrs. Le Thi Xuan Thao General Manager , Hotel Management
Dear Mr/Ms LAM FREDDY,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
by A verified traveler
Posted 12 Sep 2024
Great breakfast buffet! Great staff, very friendly and accommodating.
Comment from Hotel Management
13 Sep 2024 by Mrs. Le Thi Xuan Thao General Manager , Hotel Management
Dear Mr/Ms Aurelio ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,
