Ratings based on 301 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Really loved our stay here.
Comment from Hotel Management
11 Dec 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Dara,Thank you for your wonderful feedback! It means a lot to us that you had a great experience during your stay. We appreciate your support and look forward to welcoming you back for another memorable visit.Kind regards,
by A verified traveler
Posted 26 Nov 2024
The room itself was nice and comfortable and the breakfast and staff were good. But, I was a bit dissapointed in the facilities for the price, especially the gym which had very old and limited quipment that was rusted.
Comment from Hotel Management
29 Nov 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear DDG,Thank you for taking the time to tell us about your experience at Little Riverside Hoi An hotel.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Little Riverside Hoi An, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, this is why your comments about our gym facilities was immediately informed to our hotel general Manager and corrective actions were implemented right away. Please rest assured that all your comments are being taken into consideration and that the appropriate measures will be applied to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,
by A verified traveler
Posted 25 Nov 2024
Well maintained and luxurious boutique hotel on the river. Good amenities, friendly staff, great service
Comment from Hotel Management
25 Nov 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Ms. Huu, Thank you for your kind words, I am so proud of the incredible team here, and I would like to thank you for taking the time to share your experinence at our hotel. I will be sure to pass on your message to my whole team I am sure they will be delighted to hear your kind words of recognition!We hope that we will get a chance to welcome you again soon, sending our best wishes of health and happiness.Kind Regards,
by A verified traveler
Posted 18 Nov 2024
Lovely room staff are very friendly and approachable, breakfast was OK nothing special, loved the free bikes to get around town. Would stay again
Comment from Hotel Management
21 Nov 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear August,Thank you for your wonderful feedback! It means a lot to us that you had a great experience during your stay. We appreciate your support and look forward to welcoming you back for another memorable visit.Kind regards,
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Ralph,Greetings from Little Riverside Hotel,Thank you for leaving us an excelent rating, you know how much important our guest feedback and we took it very seriously. Once again thank you and we looking forward to welcome you back once you have the chance to visit the beautiful hoian.Kind Regards,
by A verified traveler
Posted 2 Nov 2024
The location is really good. The stuff is helpful
Comment from Hotel Management
3 Nov 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Gunes,Thank you for your wonderful feedback! It means a lot to us that you had a great experience during your stay. We appreciate your support and look forward to welcoming you back for another memorable visit.Kind regards,
by A verified traveler from Foothills
Posted 25 Oct 2024
Amazing boutique resort experience with an easy 5 minute walk into Old Town Hoi An. Aimee and Amber and staff were so gracious and helpful. The restaurant free breakfast and dinner menu were top notch. High recommended
Comment from Hotel Management
28 Oct 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Darcy,Thank you for your kind words, I am so proud of the incredible team here, and I would like to thank you for taking the time to mention those who made your time with us special. I will be sure to pass on your message to my whole team I am sure they will be delighted to hear your kind words of recognition!We hope that we will get a chance to welcome you again soon, sending our best wishes of health and happiness.Kind Regards,
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Matthew,Thank you for your wonderful feedback! It means a lot to us that you had a great experience during your stay. We appreciate your support and look forward to welcoming you back for another memorable visit.Kind regards,
by A verified traveler
Posted 14 Oct 2024
Great small hotel in Hoi An to enjoy a weekend away. Nice rooms, great roof top pool, very friendly staff
Comment from Hotel Management
17 Oct 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Christopher,We very much appreciated your comments regarding your stay at Little Riverside A luxury Hotel & Spa. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest regards
by A verified traveler
Posted 20 Sep 2024
Very good staff and location.
Comment from Hotel Management
9 Oct 2024 by Rose (Ms.) Front Office Manager, Hotel Management
Dear Thomas, We very much appreciated your comments regarding your stay at Little Riverside A luxury Hotel & Spa. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warmest regards
