Ratings based on 175 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
4 nights at the Lantana was superb. Lisa, Anna and team so helpful. Beautiful view across the river with rooms well appointed and large king bed. Breakfast included was excellent. Lovely pool. Transport shuttle to the ancient town. But can walk in 20 mins. I would say this was a perfect place to stay.
by A verified traveler
Will recommend and stay
Posted 13 Jan 2024 on HotelsThe hotel is a 20 min walk, or 10 minute cycle along the river to the Ancient Quarter of Hoi an. We were happy to stay 3 nights. We recommend and will stay again.
Comment from Hotel Management
5 Feb 2024 by Danny, Hotel Management
Dear Weihong,Thank you for choosing our hotel for your stay in Hoi An. We are delighted to hear that you enjoyed the 20-minute walk or 10-minute cycle along the river to the Ancient Quarter. We are thrilled that you had a pleasant three-night stay and appreciate your recommendation. We look forward to welcoming you back in the future.Best regards,Danny - Hotel Manager
by A verified traveler
Posted 5 Jan 2024
The staff were amazing, the position of the hotel is perfect for shops and restaurants. The restaurant offers good local food and drinks. The beach is nearby.
Comment from Hotel Management
5 Feb 2024 by Danny, Hotel Management
Dear Peggy,We sincerely appreciate your kind words and are grateful for the incredible staff, perfect location, delicious local cuisine, and proximity to the beach. Thank you for making our stay truly memorable.Best regards,Danny - Hotel Manager
by A verified traveler from Lane Cove
Posted 30 Dec 2023
The hotel is in a great quiet location, but also has lots of restaurants and convenience stores within the area. To head into the hustle and bustle of Hoi An its only a nice 20min walk (or 5 min bike ride on a hotel bike).
The hotel staff are extremly welcoming and caring, providing lots of reccomendations for restaurants, activities and shops (which were all spot on). The staff will also happily pre book you show tickets, tours and taxis/transport.
What also really impressed us is that they remember your name and are always genuinly interested in how your your day was, what did you do and is there anything they can help you with.
Comment from Hotel Management
5 Feb 2024 by Danny, Hotel Management
Dear Christopher,We sincerely appreciate your kind words and thoughtful hospitality during our stay. The hotel's convenient yet peaceful location, coupled with the abundance of nearby dining options and stores, made our experience truly enjoyable. The staff's warm welcome and attentive care, including their valuable recommendations for restaurants, activities, and shopping, exceeded our expectations. Their willingness to assist with pre-booking show tickets, tours, and transportation was truly impressive. We were especially touched by their personal touch, as they remembered our names and showed genuine interest in our daily experiences. Thank you for making our stay memorable and for always going above and beyond to ensure our comfort and satisfaction.Best regards,Danny - Hotel Manager
by A verified traveler
Posted 15 Dec 2023
Breakfast foods are not fresh. Being a Vietnamese hotel but lack of Viet dishes. Far from Old Town and they don’t offer shuttle. Staff are nice.
Comment from Hotel Management
27 Dec 2023 by Danny, Hotel Management
Thank you for your feedback. We apologize for any inconvenience caused by the freshness of breakfast foods and the lack of Vietnamese dishes. We appreciate your kind words about our staff. Regarding the distance from the Old Town and shuttle service,we are happy to inform you that we will offer a shuttle service starting from Dec to the old town. We hope to have a chance to serve you again in the near future.Best regards,Danny - Operation Manager
by A verified traveler
Posted 23 Nov 2023
I had a beautiful view of the river from my room and Rosie was so warm and helpful during my stay. She even gave me a ride back when she saw me walking in the rain! I loved my stay here!
Comment from Hotel Management
28 Nov 2023 by Danny, Hotel Management
Dear Corinne,Thank you so much for your feedback! We're delighted to hear that you enjoyed the beautiful river view from your room and had a wonderful experience with our helpful staff, especially Rosie. It's great to know that Rosie went above and beyond to ensure your comfort, even providing a ride back in the rain. We're thrilled that you loved your stay at our hotel. We hope to welcome you back soon for another memorable experience!Best regards,Danny - Operarion Manager
by A verified traveler
Posted 8 Nov 2023
Nice Location, quant, clean nice vibe
Comment from Hotel Management
9 Nov 2023 by Danny, Hotel Management
Dear Frank,We would like to express our sincere appreciation for choosing our establishment and for providing us with your feedback. Your kind words about our location and the overall atmosphere have truly made our day.We are delighted to hear that you found our location to be nice and convenient. We strive to select prime locations that offer our guests ease of access to various attractions and amenities. It is rewarding to know that our choice met your expectations.Best regards,Danny - Operation Manager
by A verified traveler
Lovely hotel on the river in Hoi An
Posted 27 Oct 2023 on HotelsThe hotel is lovely and conveniently located on the river. Easy walk or cycle to coffee shops, restaurants, bars, night markets etc.
Breakfast included is tasty and includes many Western and Asian options.
The staff are wonderful and helpful and very eager to please. Very happy with our stay at Lantana Riverside.
Comment from Hotel Management
9 Nov 2023 by Danny, Hotel Management
Dear Russell,We would like to extend our heartfelt gratitude for choosing Lantana Riverside as your accommodation choice and for taking the time to provide us with your feedback. Your kind words have truly made our day.We are thrilled to hear that you found our hotel lovely and appreciated its convenient location by the river. It brings us joy to know that you enjoyed the ease of walking or cycling to nearby coffee shops, restaurants, bars, night markets, and other attractions. Our aim is to provide our guests with a convenient and enjoyable experience, and it is rewarding to know that we succeeded in doing so.Once again, thank you for your kind words and for choosing Lantana Riverside. We are delighted that you had a pleasant stay with us, and we hope to have the pleasure of welcoming you back in the future for another wonderful experience.Warmest regards,Danny - Operation Manager
by A verified traveler
Posted 26 Aug 2023
1) Manager, Ms Mile Nguyen was most helpful & attentive. Also knowledge
2) Property is quiet & peaceful but off the beaten path, thus have to cab it each time. However hotel staff will always call cab, very inexpensive & quick. All restaurants are around/inside the night market. Plenty of cabs around back to hotel. Each way is only 5mins & cost between VND30,000-60,000 ( which is really insignificant)
4) Massage /Spa services could be better
by A verified traveler
Lovely little hotel
Posted 28 Jul 2023 on HotelsSuch a friendly place, thank you for making us so feel welcome. Lovely rooms, great pool, lovely spa treatments - all round excellent service.
Comment from Hotel Management
31 Jul 2023 by Mile Nguyen, Hotel Management
Dear Karen,Thank you so much for taking your time to write down such long details.We are so happy to learn that you really enjoyed your stayed at Lantana Riverside Hotel.We appreciate your encouragement for the staff. Your nice words have been shared with them. They were very excited to hear about that.Our very friendly and attentive staff members are always ready to go the extra mile when taking care of the guests.We are looking forward to welcoming you to Lantana Hoi An in nearly future.Best regards,
