Ratings based on 415 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Sales Department, Hotel Management
Dear Mr. Oda Keisuke,Thank you for your kind review. We greatly appreciate your positive feedback and are delighted to hear that you had a great experience. Your support means a lot to us!Please feel free to come back, it will be an honor to us. We are deeply grateful for your support and look forward to the opportunity to serve you again in the future.Thank you & Warm regards,Sales Team.
by A verified traveler
Posted 28 Sep 2024
Can’t say enough how caring and Ttentive the staff was here.
Comment from Hotel Management
12 Oct 2024 by Sales Team, Hotel Management
Dear Mrs. Margaret McDonnell,Thank you for your kind words! We are thrilled to hear that you found our staff to be caring and attentive. Your feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service.We look forward to welcoming you back in the future!Thank you & Warm regards,Sales Team.
by A verified traveler
Posted 15 Sep 2024
Staff were all excellent
Comment from Hotel Management
27 Sep 2024 by Sales Team, Hotel Management
Dear Sir/Madam,Thank you so much for your high rating! We truly appreciate your feedback and are delighted to hear you enjoyed your stay. Your support means a lot to us, and we look forward to welcoming you back soon!Best regards,Sales Department.
by A verified traveler
Posted 27 Aug 2024
All of the staff members were very kind and well-educated. They always kept the hotel clean. I had a very cozy stay at the beach resort. The food was nice, and the breakfast was especially awesome. The massage and spa staff were also kind and skilled. I think the Japanese-style bath might be even cleaner than those at Japanese hotels.
Comment from Hotel Management
10 Sep 2024 by Sales Team, Hotel Management
Dear Mrs. Yasuko Yamamoto,Thank you for your gracious feedback. We are thrilled to hear that our hotel surpassed your expectations and that you found our food, spa service and facilities to your satisfaction. Your recognition of our attention to detail and the courteousness of our staff is highly appreciated. We look forward to the pleasure of welcoming you back and providing you with another memorable stay.Thank you & Warm regards,Sales Team.
by A verified traveler
Posted 16 Aug 2024
Beautiful and reasonably priced resort, with a fine beach, spa facilities and wonderful cocktails. Excellent food served at breakfast and the Asian restaurant. Definitely recommended.
Comment from Hotel Management
22 Aug 2024 by Sales Team, Hotel Management
Dear Mr. Vlad-Victor,Thank you for your gracious feedback. We are thrilled to hear that our hotel surpassed your expectations and that you found our beverage and beach area to your satisfaction. It is also wonderful to hear that you particularly enjoyed the spa service. We look forward to the pleasure of welcoming you back and providing you with another memorable stay.Thank you & Warm regards,Sales Team.
by A verified traveler
Posted 23 Jul 2024
An truly amazing experience.
Each and every single member of staff were fantastic who provided a quality service.
Ambience is spot on.We had villa with a pool and it was absolute perfection.
In terms of any negative points I would say that children should not be allowed in the adult swimming pool given they have one dedicated to them.Secondly,there is no room service after 9.pm and there are no bar facilities after 10pm.In keeping with other hotels of a similar standard the should be a bar available until at least 12pm.
Comment from Hotel Management
22 Aug 2024 by Sales Team, Hotel Management
Dear Mr. Stephan Woelk,Thanks for sharing your experience with us while at Grandvrio Ocean Resort Danang. It's really nice to know that you loved your time at our resort. We always try our best to make sure that all the guests can enjoy their memorable time during the stay. Also, about the feedback you gave us, we really appreciate about it and shared with the relevant team. We wish you all the best and it would be a pleasure to welcome you back in the future. If we can be of any further assistance, please do not hesitate to get in touch.Thank you & Warm regards,Sales Team.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Sales Team, Hotel Management
Dear Mrs. Ley and Partners,We appreciate you taking time to share with us your experience at Granvrio Ocean Resort Danang. Thank you for your positive comments. We are so pleased to learn your stay with us was a truly great memorable experience enjoying our customer service. We will certainly forward your worthy comments to all of our team, which is such a great pleasure to receive for helping us in our continued commitment and giving us the passion to go beyond every guest’s expectation. Again, thank you and we would love to have the opportunity to welcome you back in the foreseeable future.Thank you & Warm regards,Sales Team.
by A verified traveler
Posted 9 Jul 2024
Fabulous hotel - amazing staff and the Japanese touches (Onsens, toilets etc) make it very special. My son loved it, too.
Comment from Hotel Management
18 Jul 2024 by Sales Team, Hotel Management
Dear Mr. James,Many thanks for your sharing such kind feedback on your last trip to Grandvrio Ocean Resort Danang.As a team we strive to deliver exceptional service to all valued guests such as yourself and your kind feedback is a true testimony to the team's efforts. We are also delighted that you thoroughly enjoyed our facilities.We hope that we may have the opportunity to welcome you back soon for another great stay.Thank you & Warm regards,Sales Team.
by A verified traveler
Posted 16 Jun 2024
Comment from Hotel Management
18 Jun 2024 by Sales Team, Hotel Management
Dear Mr. Naozumi,Thanks for sharing your experience with us while at Grandvrio Ocean Resort Danang. It's really nice to know that you loved your time at our resort. We always try our best to make sure that all the guests can enjoy their memorable time during the stay. Also, about the grade you gave us, we really appreciate about it and shared with the relevant team. We wish you all the best and it would be a pleasure to welcome you back in the future. If we can be of any further assistance, please do not hesitate to get in touch.Thank you & Warm regards,Grandvrio Ocean Resort Danang Team.
by A verified traveler
Posted 13 Apr 2024
We stayed at the Grandvrio as part of a 4 day stay in the Danang area, with 2 days in Hoi An proper and 2 days here at the Grandvrio. In retrospect, given how relatively inexpensive it is to get from the beachfront Grandvrio into Hoi An, I would say I probably would opt to stay the entire time at the Grandvrio if we were to return. Put simply, as a beachfront resort, this property checks all boxes.
The facilities are new and modern, with multiple dining options, a kids pool, and arguably the best, deepest, nicest main hotel pool I have experienced. Better than the pictures. Just beyond the pool, a strand of palms and hammocks leads to a lovely private beach. This is also where they serve the included breakfast (made-to order eggs, pastries, fresh fruit). Our 10 yr old son was very excited that they had a basketball court, and our daughter loved the playground.
The staff here is wonderful and extremely attentive.
We were welcomed with cocktails and cold towels at check-in, and the staff gathers at the front door to see you off at check-out.
Would stay at this property again, no question.
Comment from Hotel Management
7 May 2024 by Sales Department, Hotel Management
Dear Sir/Madam,Thank you for having taken the time to review the Grandvrio Ocean Resort Danang. We are so happy to know that you enjoyed your stay by experience our dedicated services. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last.Best regards,Grandvrio Ocean Resort Danang Team.
