Citadines Pearl Hoi An Reviews, Deals & Photos 2025

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Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

Dates

December 2024

January 2025

On the beach, beach towels, beach volleyball, beach bar

Overview
Rooms
Location
Policies

VIP Access

Very good

Popular amenities

Bar

Room service

Gym

P6,980 total

includes taxes & fees

Jan 1 - Jan 2, 2025

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 49 of 49 rooms

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

75 sq m
Resort view
Sleeps 5
1 King Bed and 1 Queen Bed

Deluxe King Garden View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Sleeps 3
1 King Bed

Deluxe King Ocean View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Sea view
Sleeps 3
1 King Bed

Deluxe Twin Garden View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Sleeps 2
2 Twin Beds

Deluxe Twin Ocean View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Ocean view
Sleeps 3
2 Twin Beds

Superior King Ocean View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

30 sq m
Sea view
Sleeps 3
1 King Bed

Superior Twin Ocean View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

30 sq m
Ocean view
Sleeps 3
2 Twin Beds

Superior Twin Garden View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

30 sq m
Sleeps 3
2 Twin Beds

Superior King Garden View includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

30 sq m
Sleeps 3
1 King Bed

Three Bedroom Deluxe Suite includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

135 sq m
Resort view
Sleeps 7
1 King Bed, 1 Queen Bed and 2 Twin Beds

Villa includes unlimited Jjim Jil Bang Spa

Highlights

Balcony

Separate dining area

Soundproofed

Private pool

Air conditioning

Kitchenette

Refrigerator

Dining table

300 sq m
Ocean view
Sleeps 10
1 King Bed, 2 Queen Beds and 4 Twin Beds

Deluxe Twin Garden View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Sleeps 2
2 Twin Beds

Two Bedroom Premier Suite Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

190 sq m
Sea view
Sleeps 5
1 King Bed and 2 Twin Beds

Three Bedroom Deluxe Suite

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

133 sq m
Resort view
Sleeps 7
1 King Bed, 1 Queen Bed and 2 Twin Beds

Three Bedroom Executive Suite

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

180 sq m
Resort view
Sleeps 7
1 King Bed, 1 Queen Bed and 2 Twin Beds

Three Bedroom Premier Suite

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

195 sq m
Resort view
Sleeps 6
1 King Bed, 1 Queen Bed and 2 Twin Beds

Five Bedroom Premier Villa

Highlights

Balcony

Separate dining area

Soundproofed

Private pool

Air conditioning

Dining table

5 bedrooms

300 sq m
Ocean view
Sleeps 10
1 King Bed, 2 Queen Beds and 4 Twin Beds

Deluxe Twin Ocean View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Ocean view
Sleeps 3
2 Twin Beds

Premier Ocean View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Separate bedroom

Private bathroom

Hair dryer

57 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Studio

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

50 sq m
Resort view
Sleeps 3
1 King Bed

One Bedroom Deluxe

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

65 sq m
Resort view
Sleeps 3
1 King Bed

Two Bedroom Deluxe

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

73 sq m
Resort view
Sleeps 5
1 King Bed and 1 Queen Bed

Two Bedroom Executive

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

155 sq m
Resort view
Sleeps 5
1 King Bed and 1 Queen Bed

Two Bedroom Executive Suite

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Kitchenette

Refrigerator

Dining table

118 sq m
Resort view
Sleeps 5
1 King Bed and 1 Queen Bed

Superior King Garden View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

30 sq m
Sleeps 3
1 King Bed

Superior Twin Garden View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

30 sq m
Sleeps 3
2 Twin Beds

Superior King Ocean View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

30 sq m
Ocean view
Sleeps 3
1 King Bed

Superior Twin Ocean View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

28 sq m
Ocean view
Sleeps 3
2 Twin Beds

Deluxe King Garden View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Sleeps 3
1 King Bed

Deluxe King Ocean View

Highlights

Balcony

Soundproofed

Air conditioning

Dining table

Private bathroom

Hair dryer

Bidet

35 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Twin Garden View

Sleeps 2
2 Twin Beds

3-Bedroom Premier Suite

Sleeps 6
1 Queen Bed, 1 Twin Bed and 1 King Bed

3-Bedroom Deluxe Suite

Sleeps 6
2 Twin Beds, 1 Queen Bed and 1 King Bed

2-Bedroom Premier Suite Ocean View

Sleeps 4
2 Twin Beds and 1 King Bed

Five Bedroom Beach Front Pool Villa

Sleeps 10
2 Twin Beds, 3 Queen Beds and 1 King Bed

2-Bedroom Deluxe

Sleeps 4
1 King Bed and 1 Queen Bed

Superior Ocean View Twin

Sleeps 2
2 Twin Beds

Studio Deluxe

Sleeps 2
1 King Bed

Superior King Garden View

Sleeps 2
1 King Bed

Deluxe King Garden View

Sleeps 2
1 King Bed

Deluxe Ocean View Room

Sleeps 2
1 King Bed

2-Bedroom Executive

Sleeps 4
1 Queen Bed and 1 King Bed

Deluxe Ocean View Twin

Sleeps 2
2 Twin Beds

1-Bedroom Deluxe

Sleeps 2
1 King Bed

Premier Room with Ocean View

Sleeps 2
1 King Bed

Superior Twin Garden View

Sleeps 2
2 Twin Beds

3-Bedroom Executive Suite

Sleeps 6
2 Twin Beds, 1 King Bed and 1 Queen Bed

2-Bedroom Executive Suite Ocean View

Sleeps 4
1 King Bed and 1 Queen Bed

Superior Ocean View

Sleeps 2
1 King Bed

Similar properties

On private beach

Pool

Breakfast included

Spa

P5,366 total

includes taxes & fees

Jan 6 - Jan 7, 2025

About the neighborhood

An Bang Beach, Cam An Ward, Hoi An, Quang Nam, 564310

What's nearby

Ha My Beach - 17 min walk
An Bang Beach - 19 min walk
Cua Dai Beach - 6 min drive
Hoi An Market - 9 min drive
Hoi An Night Market - 9 min drive

Getting around

Da Nang Station - 22 min drive
Da Nang Intl. Airport (DAD) - 36 min drive

Restaurants

‪Bikini Bottom Express Hoi An - ‬16 min walk
‪The DeckHouse - ‬16 min walk
‪Soul Kitchen - ‬16 min walk
‪The Shore Club - ‬16 min walk
‪The Fisherman - ‬18 min walk

About this property

Citadines Pearl Hoi An

Luxury hotel near An Bang Beach

You can look forward to a free breakfast buffet, a beach bar, and a poolside bar at Citadines Pearl Hoi An. With a beachfront location, beachfront dining, and beach volleyball, this hotel is the perfect place to soak up some sun. Indulge in a massage, a body treatment, and a facial at the onsite spa. The on-site restaurant, The Pearl Zone, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.

Additional perks include:

An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
An outdoor tennis court, a front-desk safe, and 3 meeting rooms
Concierge services, tour/ticket assistance, and an elevator
Guest reviews say great things about the beach locale and helpful staff

Room features

All 582 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.

More conveniences in all rooms include:

Free tea bags/instant coffee and electric kettles
Showers, bidets, and free toiletries
40-inch TVs with digital channels
Wardrobes/closets, balconies, and travel cribs

Languages

English, Vietnamese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:30 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Sea Breeze Pool Bar
The Pearl Zone

Things to do

Beach volleyball
Children's pool
Full-service spa
Gym
Outdoor pool
Outdoor tennis court
Playground
Sauna
Steam room

Family friendly

Children's pool
Dining table
Grocery/convenience store
Lifeguards on site
Living room
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Travel crib

Conveniences

24-hour front desk
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance

Business services

3 meeting rooms

Outdoors

Beach towels
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

Facials
Massage
Sauna
Spa open daily
Steam room

Accessibility

Elevator

5 floors
Banquet hall
Built in 2019
Designated smoking areas
Lifeguards

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

40-inch TV with digital channels

Food and drink

Dining table
Electric kettle
Free bottled water
Limited room service
Tea bags/instant coffee

Air conditioning
Desk
Laptop workspace
Living room
Mobile key entry
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 700000 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 700000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Pearl Hoi Festa Apartments Hoi An

Pearl Hoi Festa Apartments

Pearl Hoi Festa Hoi An

Pearl Hoi Festa

The Pearl Hoi An a Festa Apartment

Pearl Festa Apartments Hoi Hoi An

Pearl Festa Apartments Hoi

Pearl Festa Hoi Hoi An

Pearl Festa Hoi

The Festa Apartments Hoi An

Pearl Hoi Festa Apartment Aparthotel Hoi An

Pearl Hoi Festa Apartment Aparthotel

Pearl Hoi Festa Apartment Hoi An

Pearl Hoi Festa Apartment

The Pearl Festa Apartments Hoi An

The Pearl Hoi An

The Pearl Hoi An Apartments

Citadines Pearl Hoi An Hotel

Citadines Pearl Hoi An Hoi An

Citadines Pearl Hoi An Hotel Hoi An

Frequently asked questions

Does Citadines Pearl Hoi An have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Citadines Pearl Hoi An?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Citadines Pearl Hoi An on Jan 1, 2025 start from P 6,155.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Pearl Hoi An pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Pearl Hoi An?

Self parking is free at this property.

What time is check-in at Citadines Pearl Hoi An?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Pearl Hoi An?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Citadines Pearl Hoi An located?

Nestled on the beach, this Hoi An hotel is within 1 mi (2 km) of Ha My Beach and An Bang Beach. Cua Dai Beach and Chuc Thanh Pagoda are also within 3 mi (5 km).

Citadines Pearl Hoi An Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

sally

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2024

6/10 Okay

Giuseppe

Traveled with partner

Dec 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We booked a deluxe room but had a poor view ,we asked for an upgrade and were shown two rooms at no extra charge. We chose a premier ocean view room. Only good thing about this room was the view all amenities were better in deluxe room . PRO’S and CON’S Best thing about this place is the staff , everything was done with smiles and really looked after us ,they could not do enough for us when my wife’s suit case arrived damaged. Premiere ocean view room. Only good thing is the view. Tiny fridge no ice maker and didn’t get cold even though changed out 3 times but deluxe room had full size fridge freezer. Outdoor lounge supplied in living room very uncomfortable better for a real couch as per deluxe room No rain shower as per deluxe room just hand held not a lot of pressure and dies off after a few minutes Pool area . Pool lounges have no Foam Matt’s very hard on back and butt Asked them why not supply them and have no answer Pool towels are small ,old and very thin wornout ,need 2 each time . Pool bar is great not a swim up but has food and drinks made and cocktails are nice Only beer is available for 2 for one happy hour . Beach Beach was filthy with tons of sticks ,plastic and foam washed up all over it No beach area set up at all by the hotel to relax on like other hotels have Shops. Shops are mostly all closed which is a shame there were so many places in the resort to shop before Covid hit but still a couple of small marts and a couple restaurants only.one restaurant

Stayed 11 nights in Nov 2024

10/10 Excellent

sally

Traveled with family

Dec 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked this property. I know there are lots of bad reviews on here but I don’t think it’s as bad as people are saying. Yes it has a lot of empty spaces but I already expected it by reading everyone’s reviews. The room we had was a sea view and it was nice and clean. The washrooms were nice and not smelly at all. I LOVED their Korean Sauna spa and they have a huge gym. Our room was very clean and most of the staff was really nice. We ate at the Korean restaurant 2 nights and both times were really good. The owner/staff was very friendly as well. The front desk team made it special for my mom’s bday and surprised her with cake. (Shout out to tram and nga and everyone else there) The spa staff was always very helpful and kind. (I don’t know their names but they were honestly the sweetest) The housekeeping staff was always cheerful and sweet. The only thing I could think of is they need to train up their breakfast staff as they are often standing around talking, not friendly and not doing their jobs. Also yes they don’t allow food but that’s only heavy smelling food. If you bring most foods it’s fine just not the super smelly stuff. We ended up extending our stay for 1 extra night. I would still recommend this place and also would come back.

10/10 Excellent

Elise

Nov 20, 2024

Liked: Staff & service, property conditions & facilities

Great facilities . Friendly staff

Stayed 6 nights in Nov 2024

10/10 Excellent

Michelle

Nov 16, 2024

Stayed 7 nights in Oct 2024

8/10 Good

Caroline

Nov 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed a three night stay at Citadines Pearl Hotel. I chose it for the beach location and enjoyed my room with an ocean view. My room was clean, spacious and as described on the web site. I enjoyed the combination wood bathtub / shower in my bathtub. The breakfast buffet had a large selection, I think the pastries could have been a bit fresher or higher quality. I also noted trash at the hotel’s section of the beach. A great aspect of my stay was that the staff at the hotel were fantastic. They were friendly, knowledgeable and very eager to help me and ensure that I had a great stay. They provided suggestions for visiting and shopping in Hoi An and coordinated spa services for me.

Stayed 3 nights in Oct 2024

10/10 Excellent

AMELIA

Traveled with group

Oct 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is kind of off the beaten path from anything but it was a large complex and very self contained if you weren’t into exploring the actual city. There were a ton of amenities and this appeared to be a terrific hotel if you were traveling with children. It was not the vibe my trip was going for but it would be great for a family with young kids. The room was large and had a nice useable balcony. Very quiet facility and the breakfast was very diverse in its options and tasty. The beach area looked to not be super swimming friendly but we did visit while it was stormy out so that may have been why. Good price and the beds were comfy. Also the gym was incredibly well equipped. Good stay if you’re looking for a more all inclusive type feel with lots of options on site for things to do.

Stayed 3 nights in Oct 2024

10/10 Excellent

Ricky

Traveled with partner

Oct 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

In my opinion the staff went out of their way to make our stay very comfortable and they were extremely helpful

Stayed 14 nights in Sep 2024

10/10 Excellent

Rajdeep

Sep 12, 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Aug 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 11 nights in Aug 2024

10/10 Excellent

Helen Marie

Traveled with family

Aug 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I found it was a great place to relax by the pool and the room cleaning was fantastic and staff very friendly and would highly recommend it to my family and friends

Stayed 11 nights in Aug 2024

10/10 Excellent

Rajdeep

Aug 18, 2024

Stayed 4 nights in Aug 2024

6/10 Okay

Ricky, Coomera

Traveled with family and small children

Aug 18, 2024

Liked: Cleanliness

Context of our review, we are full-time travellers, with 4 children under 6 years that stay in low budget hotels, Airbnb’s, all the way to 5 star. Let’s start with saying, that this hotel experience to be honest was just weird and eerie. Absolutely massive resort complex with retailers however all vacant and closed giving it an eerie feel. The resort is right on the beach, which is amazing to be able to walk to straight from your room. The beach was nice and calm for swimming with kids and great for long walks into the sunset The pool we always love a good pool was absolutely enormous, the downside. It always looked very cloudy and extremely hot so in 33° hot weather jumping into the pool felt like going from hot to hotter like a spa. The resort would not allow food from outside, however hotel food was not great so that made it challenging for our family. The breakfast is huge, but just horrible quality, the staff in the breakfast are also very cold feeling. There’s no warmth in engagement with them. There’s a kids club, which wasn’t bad. There’s an outdoor play equipment also not bad. Rooms have been recently renovated. We had glue seeping up from the wooden floors throughout our whole apartment onto our feet for the whole week which you can imagine we were sleeping with. Housekeeping stuff on the other hand were, Ahn - she was fantastic. Not sure we could recommend this hotel as there are too many other competitive hotels around

Stayed 7 nights in Aug 2024

10/10 Excellent

Chelsea

Aug 13, 2024

Liked: Cleanliness, staff & service

Stayed 9 nights in Jul 2024

10/10 Excellent

Ben

Traveled with family and small children

Aug 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed for 10 days and while there was a bit of a language barrier at times the staff were always friendly and helpful. It was a very relaxing and enjoyable stay. This is a family friendly resort with great facilities for both adults and kids.

Stayed 9 nights in Jul 2024

10/10 Excellent

Helen

Aug 7, 2024

Stayed 10 nights in Jul 2024

10/10 Excellent

Gary

Aug 4, 2024

Stayed 1 night in Jul 2024

6/10 Okay

Ann-Marie

Traveled with family

Aug 4, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Huge resort but all the on site restaurants were closed due to lack of numbers staying

Stayed 3 nights in Jul 2024

8/10 Good

Nick

Jul 30, 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Neil Norman

Traveled with family and small children

Jul 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We are family of 5; 2 Adults and 3 energetic young boys and this hotel was absolutely perfect for us! The pool is incredible and with direct access to the beach there is so much to do. Just a short walk down the beach there is a wide variety of restaurants and bars to keep the adults entertained. The service we received form the staff was impeccable. James, one of the senior staff, introduced himself to us on the first day and gave us his WhatsApp. Any small issues we encountered, he solved for us immediately. We stayed two full weeks, and will return here without any hesitation

Stayed 14 nights in Jul 2024

10/10 Excellent

Hung

Traveled with family

Jul 10, 2024

Liked: Amenities

It service so good , very nice

Stayed 2 nights in Jul 2024

8/10 Good

Diana

Traveled with partner

Jun 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the pool area and the beach. It’s great for adults and kids, with great playground and waterslides. There is a poolside bar with snacks and light meals. Our room was modern and comfortable. Our only critic the lack of cooling aircon at breakfast in dining room. Staff were generally pleasant and helpful.

Stayed 5 nights in Jun 2024

8/10 Good

Lynsey

Traveled with group

Jun 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel for a chilled stay

Lovely hotel, the staff were amazing, friendly and very helpful. It’s a big complex but felt quiet whilst we were there. We booked a large room and had an issue late one night; they didn’t question us and moved us immediately despite the time. The air con is needed on all night which can be quite loud but the rooms are spacious, clean and comfortable

Stayed 2 nights in Jun 2024

6/10 Okay

ashley

Traveled with partner

Jun 3, 2024

Liked: Cleanliness, staff & service, amenities

Very beautiful property, nice staff, pool/ pool service great. Now for the cons - be prepared to pay for everything single thing here, even water. Not only that, everything is much more expensive on the resort. For example, our average meal in Veitnam was $350K VND for full meals & multiple drinks. At this hotel, we simply had sandwiches & one drink each (beer & soda) and cost almost $800k VND. Our most expensive meal. The beach area has no chairs or umbrellas. There is also no night entertainment Because of all of this we hardly stayed on the resort. If you plan on exploring Da Nang, I wouldn’t recommend staying here as there’s much more affordable lodging options. However, if you’re looking to stay on the resort the entire time for extreme relaxation then this hotel might be worth it

Stayed 4 nights in May 2024

8/10 Good

Kareena

Traveled with group

Jun 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is family friendly accommodation with tropical style swimming pool and gardens. The buffet breakfast catered for all nationalities. The cinema is attached to the complex but apart from a small convenience store there are no shops etc. The rooms and beds were a good size and clean. If there are people talking down the hall the voices and footsteps could be heard easily. Staff member Hong who looked after the evening restaurant was very professional and looked after us. Most staff spoke English but we never assumed.

Stayed 3 nights in May 2024

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Citadines Pearl Hoi An

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