Ratings based on 49 Verified Reviews

4.4 out of 5
71% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Busan

Posted 28 Feb 2019 on Orbitz
The open air bath was amazing. All the staff were amazing and helpful. They fixed any problems quickly and were very polite. The food was very good for breakfast but the dinner menu was a bit hit or miss. The place is absolutely designed for smokers - the rooms, the hallways, even indoors of the restaurant - so it would not be suitable for those with sensitivities.
Comment from Hotel Management
1 Mar 2019 by Hang, Hotel Management
Dear Sir/Madam, Thank you for using Azumaya Da Nang service. Your opinion is so helpful and highly appreciated. We would like to improve in the future. We do hope to have a chance to serve you again. Thank you and best regards, Hang (Ms.)
5 out of 5
Recommended
for Everyone
by A verified traveler from bangkok

Posted 17 Sep 2018
Rotenburo is excellent Breakfast is good When I come to da nang, I stay this hotel.
Comment from Hotel Management
22 Sep 2018 by Uyen (Ms.), Hotel Management
Dear Mr/Ms., Thank you so much for your choose at our Azumaya Da Nang Hotel. Wish you have good trip. Hope to welcoming you next time. If you have any question, please do not hesitate to contact us. Best regards, Azumaya Da Nang Hotel
5 out of 5
by Paul Richard

Thank you and see you again

Posted 2 Jul 2017 on Hotels
I got a good deal from Hotels.com so i booked it for 6 nights for the whole duration of my visit here in this beautiful city and i'm glad i did,this is not a new hotel but you can see that the owners have kept it up to standard,the staffs were super friendly and helpful,they will try their best to make sure your needs are met,my room was perfect for me,it has no window but you get what you pay for,breakfast was excellent,you have a choice of western,Japanese or Vietnam which was all good for me,you wanna leave some space to venture out into the city and try the local food as well so the portion served was just right,if for whatever reason that you're not in the mood or too tired to leave the hotel for dinner,there is the Japanese restaurant at the rooftop(where you have your breakfast) that comes with friendly service and a beautiful panoramic view,the vibe here is cosy and chill,the staffs are so kind and friendly that made you feel so at home,i miss them loads come to think of it,the food here is really good,it sure changed my opinion about Japanese cuisine,my overall experience here has been absolutely perfect,i will definitely stay here again if ever i'm back in this beautiful city.
Comment from Hotel Management
10 Jul 2017
Dear Mr. Paul Richard, Thank you so much for all your wonderful comments about our hotel. Hope to serve you next time when you comeback to Da Nang. We have kept trying to improve more and more to meet all guests' expectation. We do hope you have a great and successful day! Best regards from Azumaya Hotel, Hang (Ms.).
4 out of 5
by A verified traveler

Posted 3 Jan 2017 on Hotels
As noted in the other reviews the best thing about this hotel are the staff who are incredibly kind and accommodating – you couldn’t find better service in a 5 star resort. The hotel is very clean and well kept. Breakfast is a set menu – the Japanese sets are great, the western ones average. The hot tub on the roof is traditional Japanese service – so men and women’s times are separate and quite limited times for women, but overall a great hotel for business travel.
Comment from Hotel Management
19 Jan 2017 by General Manager, Hotel Management
Dear Mr./Ms, Thank you for using Azumaya Hotel service. All staffs were happy when hearing that from you. We do hope receive your support in the future! Thanks and best regards, Azumaya Da Nang Hotel.
4 out of 5
by A verified traveler

Japanese style, pretty good hotel.

Posted 19 Nov 2016 on Hotels
Good breakfast but location pretty poor access....
Comment from Hotel Management
19 Jan 2017 by General Manager, Hotel Management
Dear Mr./Ms, Thank you for using Azumaya Hotel service and your comment will be good source for us to improve more in the future. We do hope receive your support next time! Thanks and best regards, Azumaya Da Nang Hotel.
4 out of 5
by Francis from Houston, Texas

Professor

Posted 4 Aug 2016 on Hotels
I am very impressed with this hotel. Very polite, helpful receiptionists particularly co Linh and the breakfast waitress. Breakfast is wonderful with traditional Japanese food. You should stay here to be treated with Japanese style! One weakness: there are only a few channels that mostly Japanese networks. No English TV channels ie BBC, CNN.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2024
5 out of 5
by A verified traveler

Posted 24 Jun 2024
立地がよく出張ではとても使いやすかったです。 スタッフの対応もよく安心して泊まることができました
Comment from Hotel Management
24 Jun 2024 by Tho(Mr.), Hotel Management
KOJI様お世話になっております。今回東屋ダナンホテルのサビースをご使用いただいてどうもありがとうございました。当ホテルで良くて快適な時間を過ごせましたように。次回お越しいただける日をスタッフ一同、心よりお待ち申し上げております。今後ともどうぞ宜しくお願いいたします。 東屋ホテル Tho (Mr.)