Ratings based on 404 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Had an amazing stay at the Alani Hotel. Rooms were clean, comfortable, and had all necessary amenities. Every staff member was extremely friendly and helpful. Special shoutout to the Danish! Would definitely come back again.
Comment from Hotel Management
12 Nov 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Taejun,We are delighted to hear that you had such a wonderful stay at our hotel. Your positive feedback is a great source of motivation for our staff, and we will continue to work hard to ensure that all of our guests have a fantastic experience.Kind Regards,Hotel Manager
by A verified traveler
Posted 1 Nov 2024
The staff were wonderful. The location was good too. Our rooms were small but tidy. Beds comfortable. Clean.
Comment from Hotel Management
1 Nov 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Helen,We appreciate your positive review and are delighted to hear you enjoyed your stay. Looking forward to welcoming you back!Kind Regards,Hotel Manager
by A verified traveler
Posted 8 Oct 2024
The staff were very kind, hospitable. They always welcome us and are ready to help us carry our luggage to our room.
The room was spacious, clean and comfortable. The staff were always very hospitable and we enjoyed the convenient location.
Rooftop swimming pool, i really love Alani Cocktail, its taste is great.
I highly recommend Alani Hotel for someone who look for a hotel for family vacation.
Comment from Hotel Management
11 Oct 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Eun Mi,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us highest score. It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Mr Huu Ngo,Thank you for taking the time to rate us on Expedia. We would really appriciated if you could share with us more detail on what we can learn from and improve our service to better serve you in your next stay.We're looking forward to welcoming you back in near future.Best regards.
by A verified traveler
Posted 6 Sep 2024
Average Hotel but great staff and convenient to all attractions and 3 minutes walk to the beach
Comment from Hotel Management
7 Sep 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Ramze,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the review. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
4 Sep 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Johnny,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us highest score. It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.
by A verified traveler
Posted 20 Aug 2024
Friendly and helpful staff, clean rooms, delicious breakfast, and convenient location very close to the beach. We will definitely stay here again when we come back.
Comment from Hotel Management
21 Aug 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Joseph,Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us highest score. It is a very useful reference for our future guests who looking for a good hotel in Danang city. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Dhruv, Thank you very much for your recent stay at Alani Hotel & Spa and for taking the time to give us the review. The entire team looks forward to welcoming you next time! Best regards, Hotel Management.
by A verified traveler
Posted 9 Aug 2024
The room is terrible, AC was not working, the hall js dark
Comment from Hotel Management
9 Aug 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Ms Thao La,Thank you for taking the time to give us your review. We wish that you notify us immediately of the above issues so that we can promptly handle them for you. We have noted on your negative feedback and improved to serve our guests better in the future.Also we have the Suite Room with Balcony and Sea View for your reference for next stay.We look forward to welcoming you back to Alani Hotel & SpaKind regards,
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Alani Hotel & Spa Team, Hotel Management
Dear Florencia,Thank you for taking the time to rate us on Expedia. We would really appriciated if you could share with us more detail on what we can learn from and improve our service to better serve you in your next stay.We're looking forward to welcoming you back in near future.Best regards.
