Ratings based on 561 Verified Reviews

4.5 out of 5
85% of guests recommend
4.5 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Jan 2020 on Hotels
Nice quiet hotel and wonderful staff!!! Walking distance to a lot of places!! Lovely staff at breakfast, too!!
Comment from Hotel Management
30 Jan 2020 by Orange team, Hotel Management
Dear Donna, Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a holiday. In fact, we didn't want you to leave! I am thrilled that the service surpassed your expectations of Orange House Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you back to your new Da Nnag home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,
5 out of 5
by A verified traveler from Virginia USA

Posted 23 Jan 2020 on Orbitz
This was an ideal property for individuals who want to stay in the city center area. The staff was fantastic and went above and beyond what normal expectations. I made a reservation for the room with the balcony/great view/comfortable seating. As a welcoming gesture, the hotel provided a complimentary bottle of wine and a confectionery. On a daily basis, the hotel provided two bottles of water and two bottles of beer. The reservation included a complimentary breakfast/choices were both western and Asian. Upon departure, the hotel noted the date of my birth gave me a marble carving of a ram, my birth symbol. The overall experience was outstanding.
Comment from Hotel Management
27 Jan 2020 by Orange team, Hotel Management
Dear Bud , Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a holiday. In fact, we didn't want you to leave! I am thrilled that the service and breakfast surpassed your expectations of Orange Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you back to your new Da Nang home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,
5 out of 5
by A verified traveler

Excellent service & location

Posted 20 Jan 2020 on Hotels
Very friendly and helpful staff. The hotel location is very convenient, less than 15 minutes from the airport and pretty close to other places of interest and restaurants.
Comment from Hotel Management
27 Jan 2020 by Orange team, Hotel Management
Dear Bob , Thank you so very much for taking the time to review Orange Hotel . I am thrilled to read of what an enjoyable stay you had and that you enjoyed our service and our location. Thank you for your lovely review and for acknowledging the great team that we are lucky to have. We are also lucky to have such wonderful guests! I very much hope that we shall have the pleasure to welcome you back to the hotel in the near future and would like to thank you for choosing to stay with us. Warm regards,
5 out of 5
by A verified traveler

Posted 23 Dec 2019 on Hotels
We really enjoyed our stay out the Orange Hotel. Great location, great breakfast included each morning, nice rooms and excellent service.
Comment from Hotel Management
24 Dec 2019 by Orange Team, Hotel Management
Dear Mr Robert , Thank you so much for your lovely review on the site following your short stay with us recently. It was our great pleasure taking care of your family a whom everyone fell in love with. Breakfast is also very special with a varied selection and I am also glad that you enjoyed your breakfast meal in the comfort of your suite. I have passed your very kind feedback to all the team who appreciate your time. We do hope that we will have the pleasure of welcoming you back to the hotel on a future visit Best regards,
5 out of 5
by A verified traveler

Great hotel

Posted 21 Dec 2019 on Hotels
The staff couldn’t have been more helpful and friendly.
Comment from Hotel Management
23 Dec 2019 by Orange Hotel Team, Hotel Management
Dear Mr Philip, Thank you so much for sharing such wonderful feedback with us. We are absolutely thrilled with your comments. I was happy to read that the great team, especially all staff here made a difficult time for you easier whilst you a leg injury and I am pleased that you are now feeling much better. I have made a special point of sharing this with all of the team. Please do come and stay with us again soon so you and your friend can see what Da Nang and of course the Orange hotel has to offer. My kindest regards,
3 out of 5
by A verified traveler from Seattle

Posted 17 Nov 2019
The staff was very attentive and friendly. The breakfast was good. The lobby and restaurant did not have air conditioning which was unpleasant in the heat. There was not any soap in the bathroom and when I asked for it I was told we should use the shower gel, which was a small daily plastic bottle. The hotel is approximately 4-5 blocks from the river front, which is not bad however, with the difficulty of walking the streets when there’s no sidewalk because of the motorbikes I would recommend a hotel closer to the river front. It will make life a lot more pleasant.
Comment from Hotel Management
20 Nov 2019 by Orange Team, Hotel Management
Dear Ms Susannah , Thank you for taking the time to write a review following your recent stay at Orange . I was very sad and disappointed to read your review. We really do not want anybody to leave the hotel unhappy, We are deeply sorry to hear that not everything during your stay was to your fullest satisfaction. Thank you for sharing your feedback with regards to amenities in our bathtub, I will look into this immediately We do offer a soap in the bathtub. Maybe the new reception do not know . Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests as well as training new staff. We are conveniently located for easy access to Da Nang international Airport in a good area with shops and restaurants within walking distance of the hotel. Please feel free to contact me directly and a I truly hope you will decide to return and stay with us, giving us an opportunity to redeem ourselves. Best wishes,
5 out of 5
by A verified traveler

Posted 29 Oct 2019 on Wotif
Staff are very nice and friendly, best location and very clean. It is very good value for money.
Comment from Hotel Management
30 Oct 2019 by Orange team, Hotel Management
Dear Reviewer, Thank you so much for reviewing us . It was such a pleasure to have you staying with us for such a family holiday. In fact, we didn't want you to leave! I am thrilled that the service, tour arrangements and breakfast surpassed your expectations of Orange House Hotel and very much hope you shall come and visit us again in the near future. I very much look forward to welcoming you and your sister back to your new Da Nnag home and wish you a pleasant summer. Thank you for choosing to stay with us. Warm regards,
5 out of 5
by A verified traveler

Posted 23 Oct 2019
The room was clean and tidy. Although the room was not too big, you are provided what you need in general. Staff service was excellent.
Comment from Hotel Management
23 Oct 2019 by Orange Team, Hotel Management
Dear Reviewer, I am absolutely delighted to read of your recent experience and would like to thank you for taking the time to review Orange Hotel. Your compliments toward the staff are most kind and are received with appreciation. I look forward to sharing your review with my team and hope to welcome you back to the hotel in the near future. Thank you for choosing to stay with us. Warm regards,
4 out of 5
by A verified traveler

Posted 22 Oct 2019 on Wotif
Very good value for money. Clean and great location
Comment from Hotel Management
22 Oct 2019 by Orange Team, Hotel Management
Dear Reviewer, Thank you so much for leaving us an nice review. We are very delighted that you enjoyed your stay with us. Hope to welcome you back soon at Orange hotel.
5 out of 5
by A verified traveler

Posted 7 Oct 2019
I felt as if I am in my house! Excellent staff and good hotel
Comment from Hotel Management
7 Oct 2019 by Orange Team, Hotel Management
Dear Reviewer, Thank you for taking the time to write such a lovely review, we are so glad to hear that you enjoyed your visit with us. I must say that we are very fortunate to have such wonderful staff to assist your every need and I will pass on your thanks to each team member personally. So we hope to welcome you, your family and your friend back for one again soon. We do hope to welcome you back in the very near future. Kind Regards, Orange Team