Ratings based on 28 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024 on Hotels
by A verified traveler
Posted 30 Jul 2024
Great hotel on the river right by upscale residential area with lots of eateries. Beautiful hotel, great pool, great bfast and common areas.
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Posted 11 May 2024
by A verified traveler
Cheap and cheerful
Posted 30 Oct 2023 on HotelsIf you’re looking for a cheap and cheerful hotel that is centrally located, 15 minutes from the airport, this one is ok. Nothing amazing, but the staff were great and tentative, which makes a difference.
Comment from Hotel Management
8 Nov 2023 by Grand Cititel Da Nang Manager, Hotel Management
Dear Mr/Ms. Greg,Thank you for choosing the Grand Cititel Da Nang Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeeded in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have a responsibility to do this thing! We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel
by A verified traveler
Posted 14 Sep 2023
Lovely clean and modern hotel in a great location. Highly recommend this hotel :)
Comment from Hotel Management
20 Oct 2023 by MANAGER FROM GRAND CITITEL DA NANG HOTEL, Hotel Management
Dear Mr/Ms. Muchaneta!Thank you for choosing Grand Cititel Da Nang Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing! We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel
by A verified traveler
Posted 14 Apr 2023 on Hotels
Good
Comment from Hotel Management
8 May 2023 by GRAND CITITEL DANANG HOTEL MANAGER, Hotel Management
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing! We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel
by A verified traveler
Posted 5 Oct 2022 on Travelocity
Stayed when a typhoon hit Da Nang, the staff was excellent during the storm and city shutdown. They moved guests to lower floors and extended my stay because of the airport shutdown at a discounted rate. Hotel was comfortably and nicely furnished.
Comment from Hotel Management
6 Oct 2022 by LynhVo, Hotel Management
Dear Mr. Philip,Thank you for choosing Grand Cititel Da Nang hotel on your recent visit to Da Nang City.We truly appreciate the time you took to write and share your recent experience with us.We are so glad that you are satisfied with your decision to stay with us and would be delighted to have the opportunity to welcome you back for another visit in the future.Kind Regards,Vo Ngoc Linh(Mr.) - General Manager
by A verified traveler
Posted 3 Jun 2022 on Hotels
Comment from Hotel Management
31 Mar 2023 by GRAND CITITEL DANANG HOTEL MANAGER, Hotel Management
Dear Mr/Ms. Arumugam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel
by A verified traveler
Posted 23 Dec 2019 on Hotels
Comment from Hotel Management
31 Mar 2023 by GRAND CITITEL DANANG HOTEL MANAGER, Hotel Management
Dear Mr/Ms. Jimmy!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel
