Ratings based on 78 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
Na
by A verified traveler
Posted 19 Apr 2024
Beautiful modern space w and incredibly attentive and friendly staff!!! We absolutely loved it here and wished we could’ve stayed longer.
by A verified traveler
Posted 6 Apr 2023
Quiet and beautiful
by A verified traveler
Posted 13 Feb 2023
It’s not too far from the center of the city. When we checked in the first night, there was hair and dirt in the bathtub. There was NO air conditioning in the room. The temperature was a bit warm for us even during at night. We turned on 2 fans but my husband was unable to sleep with the air blowing to his face.
The room is old, view is not that pretty either. The stairs to go to your room is steeped, not convenient for old people.
The buffet was okay. Nothing special but nothing really bad.
It was uncomfortable for us the whole stay and if was definitely not worth the price we paid.
by A verified traveler
Posted 12 Aug 2020 on Hotels
Very nice and quiet place. Staff is very welcoming and friendly, however when we asked the reception for the use of sauna (which had to be pre-booked), they completely forgot to turn it on in time and make it ready. After complaining, they’ve turned it on but it was still too cold to use it.
by A verified traveler
Posted 24 Apr 2019
by A verified traveler
Posted 31 Mar 2019
The property is really well maintained with excellent view. The stuff is extremely well trained, polite and high manners. There is no market within walking distance.
by A verified traveler
nice room
Posted 15 May 2018
Pros: room and plants around the room were nice,
Cons: need complete service overhaul, very unfriendly staff and the worst breakfast we had in any hotel. put a mosquito net on your balcony door or window,
room was not ready at 2pm check in, had to wait, when it was ready, was not completely clean yet, i think because i hurried them... asked for drinks, the receptionist nodded but did nothing, when asked again, he told me to go upstairs to restaurant to order? basically ignored us, breakfast staff pretend not to notice your request, staff was not nice at all, except a young slender man with glasses, he was terrific, the rest were so rude and ignored us when we ask for help. i like the room, was nice and they have nice plants and garden but the staff service and unfriendliness and attitude and the worst breakfast in the world, all breakfast food was inedible, was disappointing enough for us to check out and find another hotel even if we dont get our money back. .also i know is Vietnam but i just dont like seeing beautiful birds in cages everywhere, i guess i should not go to Vietnam...also the view is not so nice with the greenhouse farms everywhere and only a small patch of forest,
by A verified traveler
Posted 17 Mar 2018 on Hotels
by A verified traveler
Posted 4 Mar 2018 on Hotels
When we got there we were shown to a room quite different than the one we saw online that was booked. They claimed it was the same type of room but it was clearly inferior. Communication wasn't great, but they did give us the proper room the next day after complaining and speaking with the manager.
