Ratings based on 220 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from burien
Posted 18 Nov 2024
old
by A verified traveler
Posted 18 Nov 2024
So so hotel. Room needs upgraded
by A verified traveler
Posted 10 Nov 2024
Good location for walking around Dalat city
Comment from Hotel Management
14 Nov 2024 by ., Hotel Management
Dear our value customer,Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us.To provide the best services, our young team is always try our best to deliver exceptional experiences to customerThe team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc LanSincerely,General manager
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
4 Oct 2024 by ., Hotel Management
Dear our value customer,Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us.To provide the best services, our young team is always try our best to deliver exceptional experiences to customerThe team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc LanSincerely,General manager
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 17 Jun 2024
Likes: Good location with a nice view of the lake (from the BF floor because our room did not have outside view), walkable to many cafés and the city night market which was blocked to vehicle traffic and has entertainment from some street life musicians, and friendly staff.
Dislikes: dated hotel and so-so breakfast.
by A verified traveler
Posted 9 Feb 2024
Very dirty and smelly
Comment from Hotel Management
13 Mar 2024 by ., Hotel Management
Dear customer,Thank you for taking the time to provide feedback on your recent stay with us at TTC Ngoc Lan- our guest feedback is paramount to us. In the other hand, our young team is always providing the best services during your stay as we are passionate about delivering exceptional guest experiences. The team and I appreciate your feedback and we all look forward to welcoming you back again soon where new experiences await you at TTC Ngọc Lan Sincerely, General manager
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler
Posted 4 Dec 2023
I'm not sure why this was rated so high. Yes the place was clean and safe. However the rooms are very outdated. There are alarms on each door and they will go off everytime as the crappy doors don't close properly on first try. The lights go off at all hours of the night and wake you up. While yes the location is very central which is what is advertised it is very very noisy. You can hear traffic that doesn't stop throughout the night. If you have a "lakeview", even ear plugs won't help. I also don't think there is a spa (did not see anything there). Overall it was just average with some annoyances with noise and doors. I definitely dont think it deserves an 8 rating more a 6.
by A verified traveler
Posted 29 Nov 2023
Good stay. Rooms and service were good. Nice location. Thank you
