Ratings based on 82 Verified Reviews

4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Not luxury as expected

Posted 20 Apr 2024 on Hotels
First mistake was mine, NO AC. Provided fan broken, bath dirty, room tired. First breakfast was a few leftovers from 3 coach loads of overnight guests. After complaint, fan replaced but told as they regularly had coaches just overnight we would have to get up earlier if we wanted buffet breakfast, or ask chef for specific dish! Bed was like a rock, shower temperature intermittent and poorly stocked minibar. No USB charging points. Notices everywhere about charges for stealing stuff!!!! Carpet crunchy in places. Staff are 5*,the hotel needs a good clean and lick of paint, and to decide if it wants to be a luxury hotel or a coaching stop as it seems unable to do both. This aside, large room with lake view and small balcony. Personally will not stay again
5 out of 5
by A verified traveler

Posted 7 Apr 2024
Loved everything about this hotel, it was a very comfortable stay, location is excellent too
5 out of 5
by A verified traveler

Posted 1 Mar 2024 on Travelocity
Very nice close in to town location with nice view of lake. Very nice view from room. Pleasant staff. Close to walking by lake and not to far from town. I would rebook if I returned in the future.
3 out of 5
by A verified traveler

Posted 9 Dec 2023
The staff did not speak much English, they charged for the tinest thing, breakfast was poor, not helpful
5 out of 5
by A verified traveler

Posted 9 Jan 2023
Excellent location, totally walkable. Great breakfast, large guest room. We were in on a Saturday night above a wedding in the dining room, thankfully the music ended at 10:00 the front desk was extremely apologetic, just happy it didn’t go til the wee hours. Enjoyed it so much, we booked an extra night while we were there.
5 out of 5
by A verified traveler

Dalat

Posted 18 Oct 2022 on Hotels
Amazing, magnifique view of the lake from the room The best view in any hotel I have stayed so far to include stays in hotels like Ritz or JW Marriott
4 out of 5
by A verified traveler

Will stay again

Posted 20 Sep 2022 on Hotels
Located right across the famous lake and underground mall
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2022 on Ebookers
1 out of 5
by A verified traveler

Posted 3 Sep 2022
Windows not upgraded very very loud. Lied about “soundproof” room. Parking very bad!!!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2020 on Hotels
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