Ratings based on 175 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oaks
Posted 1 Oct 2024
I don’t like the noise of construction going on at this property. The curtain shower need to clean and dry completely that to avoid the smelly of old one. The good thing is they change breakfast menu everyday.
Comment from Hotel Management
1 Oct 2024 by Hanh Bui (Mrs.), Hotel Management
Dear Ms. Cindy,Thank you very much for you choosing stay with us at La Sapinette Dalat and taking your time to send us your feedback about our services.Please accept our apologies about the noise of construction during your stay. This construction helps us to improve our image & service in near future. Thank you for your understanding.Wish you all the best and hope to have another chances to welcome you back to our hotel.With warm regards,La Sapinette Team.
by A verified traveler
Posted 29 Sep 2024
Cleanliness, good customer service, breakfast is ok , bathtub is a bit high to climb in.
Everything else is ok.
Comment from Hotel Management
30 Sep 2024 by Hanh Bui (Mrs.), Hotel Management
Dear Christine,Thank you for choosing La Sapinette Dalat Hotel for your vacation destination. Thank you for your very positive encouragement, this is also a great motivation for our staff to constantly strive to bring the best services to all guests who stay at La Sapinette Dalat Hotel.We hope to welcome you and your family back to La Sapinette Dalat Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, La Sapinette Team
by A verified traveler from Florence
Posted 22 Sep 2024
The hotel is good but the breakfast is poor, does not have many choose.
Comment from Hotel Management
30 Sep 2024 by Hanh Bui (Mrs.), Hotel Management
Dear Ho,Thank you for choosing La Sapinette Dalat Hotel for your vacation destination. Thank you for your feedback out our breakfast . I passed those your comments to our chef and the part of our team to make sure breakfast will be changed and upgrade services.We hope to welcome you and your family back to La Sapinette Dalat Hotel in the near future! Wishing you all the best and have a great day ahead. Kind Regards, La Sapinette Team
by A verified traveler
Posted 18 Jul 2024
everything OK . good service .
by A verified traveler
Comfortable
Posted 28 Mar 2024 on HotelsReally nice and comfortable hotel with very efficient and friendly staff. Comfortable bed. It is a little out of town so if you don’t mind depending on taxis or walking it will be fine. Not much in the way of restaurants nearby.
Comment from Hotel Management
2 Apr 2024 by Chinh Le, Hotel Management
Warm greetings from La Sapinette Hotel Dalat!Dear Valued Customers, We would like to express our deepest appreciation for your stay at la Sapinette Dalat and also for your feedback to help us improve our hotel service. Please accept our sincerest apologies for any inconvenience you may. Your comments will definitely be transferred to the relevant departments for solutions to these issues and enhance the guest experience. We hope to win the opportunity to regain your trust and look forward to welcoming you and your family back to our hotel in the near future.Best regards,Guest Service Team
by A verified traveler
Posted 8 Mar 2024
Excellent service
Comment from Hotel Management
18 Mar 2024 by Chinh Le, Hotel Management
Warm greetings from La Sapinette Hotel Dalat!Dear Valued Customer, Thank you for choosing La Sapinette Hotel Dalat as your family vacation destination.Thank you for your very positive encouragement, this is also a great motivation La Sapinette’s staff to constantly strive to bring the best services to all guests We hope to welcome you and your family back to La Sapinette Hotel Dalat in the near future! Wishing you all the best and have a great day ahead.Kind Regards,Guest Service Team
by A verified traveler
Posted 4 Feb 2024
Comment from Hotel Management
23 Mar 2024 by Chinh Le, Hotel Management
Lời chào nồng nhiệt từ khách sạn La Sapinette Đà LạtQuý khách thân mến,Xin chân thành cảm ơn Quý khách đã lựa chọn La Sapinette Đà Lạt làm điểm dừng chân trong chuyến du lịch Đà Lạt vừa qua. Chúng tôi rất vinh hạnh khi biết rằng Quý khách đã có kì nghỉ thật thoải mái khi lưu trú tại khách sạn, và đó cũng là động lực giúp chúng tôi phục vụ tốt hơn nữa trong thời gian tới.Hy vọng chúng tôi sẽ được đón tiếp Quý khách quay lại khách sạn vào một ngày gần nhất. Trân Trọng, Guest Service Team
by A verified traveler
Posted 17 Jan 2024
A little bit noisy at night but otherwise great property. Close to town
Comment from Hotel Management
8 May 2024 by Chinh Le, Hotel Management
Warm greetings from La Sapinette Hotel Dalat!Dear Valued Customers, We would like to express our deepest appreciation for your stay at La Sapinette Dalat and also for your feedback to help us improve our hotel service. Please accept our sincerest apologies for any inconvenience you may. Your comments will definitely be transferred to the relevant departments for solutions to these issues and enhance the guest experience. We hope to win the opportunity to regain your trust and look forward to welcoming you and your family back to our hotel in the near future.Best regards,Guest Service Team
by A verified traveler
Posted 12 Jan 2024
This is a great hotel like advertised. Excellent from customer services to great breakfast. Very clean and everyone is so courteously. Thank you
Comment from Hotel Management
8 May 2024 by Chinh Le, Hotel Management
Warm greetings from La Sapinette Hotel Dalat!Dear Valued Customers, We would like to express our deepest appreciation for your stay at la Sapinette Dalat and also for your feedback to help us improve our hotel service. Please accept our sincerest apologies for any inconvenience you may. Your comments will definitely be transferred to the relevant departments for solutions to these issues and enhance the guest experience. We hope to win the opportunity to regain your trust and look forward to welcoming you and your family back to our hotel in the near future.Best regards,Guest Service Team
by A verified traveler
Posted 25 Nov 2023 on Wotif
All good very clean and staff friendly
Comment from Hotel Management
29 Nov 2023 by Chinh Le, Hotel Management
Warm greetings from La Sapinette Hotel Dalat!Dear Valued Customers, We would like to express our deepest appreciation for your stay at la Sapinette Dalat and also for your feedback to help us improve our hotel service. Please accept our sincerest apologies for any inconvenience you may. Your comments will definitely be transferred to the relevant departments for solutions to these issues and enhance the guest experience. We hope to win the opportunity to regain your trust and look forward to welcoming you and your family back to our hotel in the near future.Best regards,Guest Service Team
