Ratings based on 35 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
27 Oct 2024 by Dalat Wonder Resort , Hotel Management
Dear Mr/Mrs.Nhan,First of all, on behalf of all the staff, I would like to sincerely thank you for choosing DaLat Wonder Resort for your family vacation.Dalat Wonder Resort is still trying to perfect the best service and welcome you in the near future. We appreciate your valuable comments.We wish you much joy and peace in life.We look forward to welcoming you and your family back to DaLat Wonder Resort in the near future.Best regards!
by A verified traveler from Fort Bragg
Posted 22 Jun 2024
The receptionist (Truc) was exceptional pleasant and very helpful throughout our stay. She constantly provided informative information to make our visit less stressful.
by A verified traveler
Disappointing
Posted 22 May 2023 on HotelsAs an experienced traveller, I anticipated the lack of value at a resort restaurant (over-priced for what you get), as was the case here.
Also anticipated was that their pre-paid shuttles, like from the airport are too pricey - you can book for half the price on your own.
There was a stain on the lounge chair (so we never sat in it) and on the drapes. Most frustrating was their "free" shuttle to and from Da Lat town center. We had three options to book the return shuttle from Da Lat: 3:00 PM, 6:00 PM and 9:30 PM. We booked the latter and the driver was 15 minutes late and upon arrival the hotel told me to pay the driver and that they would reimburse later. When we tried to get reimbursement, the hotel didn't pay.
The hotel has promise in that it is a nice setting if you wish to enjoy the tranquility of Da Lat and the town center is within easy reach for tourist attractions, restaurants, etc. The rooms are nice with great views and great settings for pictures.
by A verified traveler
Posted 2 Nov 2022 on Travelocity
Our group of 4 .. the staffs were extremely friendly and helpful. We really enjoyed our stay not to mention the beauty colorful breakfast.. lunch family meal was not included but very tasty and reasonable.. we would definitely stay here again.. 20' drive to dalat market but it didn't bother us .. nice scenery along the way..
by A verified traveler
Posted 13 Sep 2022
I liked the staff and the service ... very nicely and quiet place... beautiful scenery
In the room need more electric outlet
And need secured all stepping brick on the walkway from room to the road...
by A verified traveler
Posted 7 Mar 2021 on Hotels
by A verified traveler
It was OK
Posted 29 Dec 2020 on Hotelsthis is the type of place that people go to to take photos as it is very beautiful, the tour was nice but the rooms did smell like mold and they provided a solution with the candle to make it smell better but it burns her eyes nose and lips so we had to put it outside. The cleaning staff forgot to put coffee in the room so I could not make it when I woke up and it was a small hike to get to the hotel for breakfast to get coffee. But like I said it’s a place you go to to take photos and that was nice it does not seem like there is an emphasis on quality of the rooms. It’s a place you go to for just one day for the tour in photos but not multiple days
Comment from Hotel Management
2 Jan 2021 by Rai Nguyen | Guest Relation Manager, Hotel Management
Dear Daniel
Greeting from Dalat Wonder Resort! Thank you for sharing your experience with our team. We value your feedback and are disheartened to hear your recent visit fell below expectation. Please rest assured that your feedback has been shared with the related department for service improvement. Please accept my sincere apology that we did not meet all of your expectations . Should your journey take you back to Dalat, please do not hesitate to contact me , so that I can personally take care of your stay. I trust that you will leave with happiness after your next visits.
by A verified traveler
Posted 4 Apr 2020
Good service and environment
by A verified traveler
Posted 7 Jan 2020 on Orbitz
Nice scenery but room or poorly built wall have no insulation u can hear the rooms around you when they talk don’t have hot running water sometimes
by A verified traveler
think twice
Posted 28 Dec 2019 on HotelsThe resort is lovely but the service is not up to par. They never cleaned our room during our 3 night stay but they did have the time to check on what we ate from the snack bar. Our safety box didn’t work and when I told the front desk they said they would send someone. That never happened. I requested laundry service 4 time upon arrive and nothing was picked up until the second day. Upon checking out, we had to wait until our laundry was done to go. On top of this the food at breakfast was awful and this location is out of the way.
