Ratings based on 209 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from HUNTINGTON BEACH
Posted 26 Sep 2024
It’s a heritage hotel with a royal decoration.
Comment from Hotel Management
10 Oct 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
10 Oct 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
4 Sep 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
4 Sep 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Transports You Back to the 1920's, but Loud
Posted 10 Jul 2024 on HotelsThis is an exceptional property that transports you through time back to the 1920's and the Colonial Period of Vietnam. I'm talking white glove service from bellman in caps and tails. Very cool experience and they try very hard to provide top-notch service. The location is walking distance to the night market which is a bit of a problem because the night market is LOUD. I can't fault the hotel for that, but we booked the priciest suites which faced the lake, but the night market is on the other side of the lake, so perhaps rooms facing the other direction would be quieter. The property could really use a swimming pool, but otherwise, it was an exceptional experience. Note that the afternoon tea and the breakfast buffet are loaded with lots of good-looking options, but most of them are disappointing when it comes to taste and texture. Great coffee drinks for the afternoon tea, though. I highly recommend trying the Dalat pizza -- not like anything else I've ever had, but we loved it and got several at the night market. And the temperature in Dalat was insanely pleasant after the heat and humidity of Ho Chi Minh City.
Comment from Hotel Management
4 Sep 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Posted 1 Jul 2024 on Hotels
by A verified traveler
Posted 17 Jun 2024
This was my first trip to this fine property and quite honestly, I could not imagine going to DaLat and staying anywhere else. The service was excellent, the room and the view was perfect, and the bar fixed just a wonderful Gin and Tonic. While sitting out on the expansive veranda during a soft summer rain that blew in, I felt transported back in time. I remarked to my fiance that I felt like I was in a Graham Greene novel. Just sitting there enjoying my G and T made the long trip to Vietnam worthwhile.
We took advantage of the breakfast in the morning and the high tea in the evening. Everything about the hotel was just perfect. The room was great, the view was stellar, and food was wonderful.
The manager, the assistant manager, and the front desk staff were all so nice and professional. The bellman were great as well. I can not thing of a single negative thing about this grand old hotel..
My only regret was that we only stayed for a couple of nights. When I return to DaLat you can be assured that I will staying at the Palace Hotel with all of its charm and elegance.
Comment from Hotel Management
28 Jun 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 Jun 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Posted 7 May 2024 on Hotels
Great staff! Very nice hotel.
Comment from Hotel Management
30 May 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
by A verified traveler
Posted 4 May 2024 on Hotels
Good service
Comment from Hotel Management
30 May 2024 by Nhi, Hotel Management
Thank you so much for your review! We would like to take a moment to express our sincere gratitude for choosing us. We take great pride in providing high-quality products and services to our valued customer. Once again, thank you for your patronage, and we look forward to serving you again in the future.
