Ratings based on 42 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Boise
Posted 12 Jul 2024 on Orbitz
This Property is Great! Very easy to find on google map and easy to get to with a big parking lot for about 10 cars. Everything was nice and clean when we check in.
by A verified traveler
Posted 17 Feb 2024
Location is not ideal, next time I would stay closer to the City Center area or around the night market area.
Comment from Hotel Management
24 Feb 2024 by Customer Service Department, Hotel Management
Dear Mr, Thank you for choosing Dalat De Charme Village for your trip in Dalat. However, we regret to learn about some services are not as you expect. Let me extend my sincerest apologize for any inconvenience you were subject to. Once again, thank you for choosing us. We hope to warmly welcome you back to our hotel for a more satisfactory stay. Best regards, Customer Service Department
by A verified traveler
Posted 3 Feb 2024
Nice staff and great food.
Comment from Hotel Management
3 Feb 2024 by Dalat De Charme Village, Hotel Management
Dear Mr Toan,Thank you so much for your choosing & staying at Dalat De Charme Village. Your evaluation is a great motivation for the staff and try to best serve our customers when come to us. Whishing you and your family a happy and peaceful New Year.
by A verified traveler
Posted 19 Jul 2023
This property is very good looking. The main issue for us was in the engineering and design. The property is built with materials that carry and enhance sound. We found it so loud we asked for a refund. Instead we were moved to a 3rd floor room by itself. Although quieter noise still traveled to the room. It was the loudest noisiest place we have ever stayed. The area it is located in is quite far from the central downtown area so Grab rides are not cheap.
Comment from Hotel Management
30 Jul 2023 by Customer Service Department, Hotel Management
Dear Mr. Scott,Thank you for choosing Dalat De Charme Village for your trip in Dalat. However, we regret to learn about some services are not as you expect. We tried our best to upgrade your room to the highest class in our hotel, it's located privately on rooftop floor to made you feel quietest Let me extend my sincerest apologize for any inconvenience you were subject to.Once again, thank you for choosing us. We hope to warmly welcome you back to our hotel for a more satisfactory stay.Best regards,Customer Service Department
by A verified traveler
Posted 6 Nov 2022 on Orbitz
Nice bfast
Comment from Hotel Management
8 Nov 2022 by Customer Service Department, Hotel Management
Dear Mr. John,Thank you so much for your excellent review about Dalat De Charme Village. We are very delighted to read that you had a great experience during your recent stay with us.We are looking forward to serving you again in the future. Wishing you all the best!Best regards,Customer Service Department
by A verified traveler
Beautiful hotel, beautiful view, strange breakfast
Posted 28 Aug 2022 on HotelsBeautiful view and very clean. Staffs are very nice. During the week we must order breakfast in the evening before, we are a couple, we could order everything double except drink, or 1 coffee or 1 juice/water so we must share half coffee and half juice/water. During weekend is buffet at breakfast.
Comment from Hotel Management
28 Sep 2022 by Trang, Hotel Management
Dear Ms./ Mr.Thank you for choosing Dalat De Charme Village for your trip in Dalat. We are honored to learn that you had an exceptional experience while staying with us. We have well noted your feedback about breakfast and coordinate with relevant department for improvement.Thank you for leaving us your review, we look forward to having the pleasure of welcoming you back soon. Best regards,Customer Service Department
by A verified traveler
Posted 29 Apr 2022 on Hotels
Vsry lovely. The staffs fantastic. Beautiful hotel. Will stay at this hotel again.
Comment from Hotel Management
30 Apr 2022 by Customer Service Department, Hotel Management
Dear Ms. Lan Huong Nguyen. Thank you so much for your excellent review about Dalat De Charme Village. We are very delighted to read that you had a great experience during your recent stay with us. We are looking forward to serving you again in the future.
Best regards,
Customer Service Department
by A verified traveler
Posted 12 Apr 2021
Not meet my expectations
Comment from Hotel Management
19 Apr 2021 by Customer Service Department, Hotel Management
Dear Ms./Mr.,
Thank you for choosing Dalat De Charme Village for your trip in Dalat. However, we regret to learn about some services are not as you expect. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement.
Once again, thank you for choosing us. We hope to warmly welcome you back to our hotel for a more satisfactory stay.
Best regards,
Customer Service Department
by A verified traveler
Posted 4 Nov 2020 on Hotels
by A verified traveler from HCMC
Posted 7 Jun 2020
The suite with the huge two-story window is breath-taking. It isn’t a 5-star resort, but the value was excellent and we loved the room.
Comment from Hotel Management
9 Jun 2020 by Customer Service Department, Hotel Management
Dear Mr. Thomas La Piana,
Thank you for choosing Dalat De Charme Village on your recent trip to Dalat city. We are honored to learn that you had an exceptional experience while staying with us.
Thank you for leaving us your review, we look forward to having the pleasure of welcoming you back soon. Best regards,
Customer Service Department
