Ratings based on 217 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
When in Częstochowa I always stay here. Great, quiet and a perfect location.
by A verified traveler
Posted 30 Sep 2024
Very convenient,550 m from Jasna Góra
by A verified traveler from SULPHUR SPRINGS
Posted 28 Sep 2024
Perfect location ! Just a few mins walk to Jasna Gora Monastery. Our room is very clean and tidy. With water dispenser outside the lobby . Very convenient . And the staff are very accommodating and courteous. We request to have 2 rooms to be on the same floor and a view of the Monastery . Restaurants and a convenient store is right around the corner . Just 5 mins walk . Very safe at night and early in the morning to walk to the Monastery to view the unveiling of Our Lady of Czestochowa.
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Guest Relation Manager, Hotel Management
Szanowny Panie Wojciechu,Jesteśmy bardzo wdzięczni za Pana miłą opinie dotyczącą pobytu w hotelu Mercure Częstochowa Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni.Z poważaniem,Klaudia KałaGuest Relation Manager
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Guest Relation Manager, Hotel Management
Szanowny Panie Wojciechu,Jesteśmy bardzo wdzięczni za Pana miłą opinie dotyczącą pobytu w hotelu Mercure Częstochowa Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni.Z poważaniem,Klaudia KałaGuest Relation Manager
by A verified traveler
Posted 19 Jun 2024
The rooms are very basic for the inflated price and the showers are tiny. Every time I turned around, I managed to change the water temperature.
Comment from Hotel Management
22 Jun 2024 by Guest Relation Manager, Hotel Management
Dear Raymond,Thank you for taking the time to tell us about your experience at the Hotel Mercure Czestochowa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Klaudia KałaGuest Relation Manager
by A verified traveler
Posted 9 Jun 2024
Best location for Jasna Gora. Very nice hotel with friendly and helpful staff.
Comment from Hotel Management
11 Jun 2024 by Guest Relation Manager, Hotel Management
Dear Dave,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Klaudia KałaGuest Relation Manager
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler from Yardley
Posted 20 Jul 2023
