Ratings based on 485 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Excellent service, nice and cozy hotel.
by A verified traveler
Posted 1 Jan 2025
Great location and excellent staff.
the room they assigned was different from what i saw in the pictures. Very small and a bit noisy. But other than that, i had a great stay
by A verified traveler
Posted 18 Dec 2024
Good
Comment from Hotel Management
27 Dec 2024 by hotel manager, Hotel Management
Estimado Felipe, muchas gracias por compartir su experiencia en Tierra Viva Cusco San Blas. Nos alegra saber que disfrutó de su estancia y que tuvo una buena experiencia con nosotros. Su satisfacción es nuestra prioridad, y sus comentarios son muy importantes para seguir mejorando. Esperamos poder darle la bienvenida nuevamente en su próxima visita a Cusco, donde estaremos encantados de ofrecerle un servicio aún mejor. ¡Hasta pronto!Rosario CervantesHotel ManagerTierra Viva Hoteles
by A verified traveler
Posted 18 Dec 2024
Good
Comment from Hotel Management
27 Dec 2024 by hotel manager, Hotel Management
Estimado Felipe, muchas gracias por compartir su experiencia en Tierra Viva Cusco San Blas. Nos alegra saber que disfrutó de su estadía y que considera a nuestro hotel como una buena opción. Nuestro equipo se esfuerza cada día por ofrecer un servicio de calidad y una atención cercana a nuestros huéspedes. Si hay algo específico que le gustaría comentar o si tiene sugerencias sobre cómo podríamos mejorar, no dude en hacérnoslo saber. Esperamos tener el placer de recibirlo nuevamente en su próxima visita a Cusco. ¡Le deseamos lo mejor en su viaje!Rosario CervantesHotel ManagerTierra Viva Hoteles
by A verified traveler
Posted 14 Dec 2024
Good
Comment from Hotel Management
27 Dec 2024 by hotel manager, Hotel Management
Estimado Felipe, gracias por compartir tu experiencia en nuestro hotel Tierra Viva Cusco San Blas. Nos alegra saber que tu estadía fue positiva. Nuestro equipo se esfuerza por brindar un servicio de alta calidad y nos enorgullece recibir comentarios que reflejan esto. Si en futuras visitas tienes alguna sugerencia o aspecto que te gustaría mejorar, no dudes en hacérnoslo saber. Esperamos poder darte la bienvenida nuevamente y seguir haciendo de tus estancias momentos inolvidables. Saludos cordialesRosario CervantesHotel ManagerTierra Viva Hoteles
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
11 Dec 2024 by hotel manager, Hotel Management
Dear JAIME, Thank you for your good rating.Best regards,Rosario CervantesHotel ManagerTierra Viva Hotels
by A verified traveler
Posted 10 Nov 2024
The staff was very helpful throughout our stay. One time the safe our my room wouldn’t open and they made sure they immediately fixed it. The breakfast was also decent and they provide water everyday. Overall, a great experience for us!
Comment from Hotel Management
16 Nov 2024 by hotel manager, Hotel Management
Dear Jansenia Diane,Thank you for sharing your experience! We’re delighted to hear that our staff was able to assist you promptly with the safe and that you found them helpful throughout your stay. It’s great to know you appreciated the daily water service and enjoyed our breakfast.Your satisfaction is our priority, and we’re so pleased you had a great experience with us. We hope to welcome you back soon for another wonderful stay!Best regards,Rosario CervantesHotel managerTierra Viva Hotels
by A verified traveler
Posted 5 Nov 2024
“The people are very kind, especially Jimmy, who is exceptionally helpful and thoughtful.”
Comment from Hotel Management
16 Nov 2024 by hotel manager, Hotel Management
Dear Jaime, Thank you for your excellent comment and for having stayed at Tierra Viva Cusco San Blas.We are so glad that you enjoyed that much your stay with us and we hope to have the opportunity of serving you again in the near future. Kind regards,Rosario CervantesHotel managerTierra Viva Hotels
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
16 Nov 2024 by hotel manager, Hotel Management
Dear Roslinda, Thank you for your good rating stayed at Tierra Viva Cusco San Blas We are so glad that you enjoyed that much your stay with us and we hope to have the opportunity of serving you again in the near future. Kind regards,Rosario CervantesHotel ManagerTierra Viva Hotels
by A verified traveler
Posted 23 Sep 2024
Great little property ! Walkable to the main plaza with lot of restaurants around ! Clean showers and hot water was a plus !!! Great breakfast as well ! Everyone who worked there wanted to make sure you are comfortable. Would highly recommend.
Comment from Hotel Management
24 Sep 2024 by hotel manager, Hotel Management
Dear Parishi,Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco San Blas.Our mission at Tierra Viva is to contribute to make everyones trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they are visiting. We will share your nice comments with our team, especially with .We hope to have you again at Tierra Viva very soon!Kind regards,Rosario CervantesHotel ManagerTierra Viva Hotels
