Ratings based on 90 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
Only stayed for one night and the bed was nice
by A verified traveler
Posted 27 Sep 2024
Good experience
by A verified traveler
Posted 5 Sep 2024
It’s a small place compared to what shown in the picture. No air condition or fan for ventilation.
by A verified traveler
Posted 31 Aug 2024
This property was chosen because it was closer to Cusco airport and our flight was 7:45am. Expedia listed air conditioning as one of the amenities available which is incorrect. The lighting in the room was really horrible, some kind of LED wall and ceiling lights that were way too bright. The updated bathroom has a shallow sink which splashed water on you unless you carefully turn in on slowly to low. There are no mini fridge, no kettle or coffee maker, ice, hand towels, etc. if you want hot water, you will be to go up to the 8th floor restaurant to get some. Also, the area has no accessible convenient stores or restaurants.
Also, they didn't put us next to our even close to each other although I requested it over one month ago.....
They were nice though to give us a box sandwich breakfast with a bottle water and juice because we had to leave so early, before the breakfast began.
by A verified traveler
Posted 16 Aug 2024
Nice. Personal very helpful. Clean room. I also like the breakfast.
by A verified traveler
Posted 18 Jun 2024
The noise level make it imposible to rest. They have construction since very early 7am to late. Staff slams doors at all time and guests are allowed to scream the entire time through the Hotel from first floor to the top level.
The reception staff is not approachable or helpful. Yet the door guy is welcoming and have an answer or recommendation at all time. He was very helpful with maps, recommendations and places to visit.
by A verified traveler
Posted 21 May 2024
Best hotel service in Cusco! Clean, 30 mins walking to airport. They do room cleaning every day even though u r staying customer.
by A verified traveler
Posted 25 Mar 2024
by A verified traveler from Southlake
Posted 24 Dec 2023
by A verified traveler
Posted 12 Oct 2023
Staff were very friendly and helpful.
Property location and ambience is not the great
