Ratings based on 86 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Great friendly staff
Comment from Hotel Management
28 Sep 2024 by ROYAL, Hotel Management
Buenos días estimado Harvey.Muchas gracias por el comentario. Saludos
by A verified traveler
Posted 21 Sep 2024
Al gunos huespedes hacen ruidos en la madrugada al salir
Comment from Hotel Management
23 Sep 2024 by ROYAL, Hotel Management
Buenos días estimada Carmen.Agradecemos su comentario.Saludos.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
21 Sep 2024 by ROYAL, Hotel Management
Buenos días estimado David. Agradezco su comentario.Saludos
by A verified traveler
Posted 30 Aug 2024
I really like the personal that works there very helpful
Comment from Hotel Management
3 Sep 2024 by ROYAL, Hotel Management
Good morning, dear Eva.Thank you for your comment.Regards.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
27 Aug 2024 by ROYAL, Hotel Management
Buenos días estimado James.Agradezco haberse tomado su tiempo en calificarnos.Que tenga un lindo día.Saludos
by A verified traveler
Posted 14 Jul 2024
Front desk staff were friendly and accommodating. They obtained a taxi for us for our early morning flight out of Peru. Convenient location to airport.
Comment from Hotel Management
28 Jul 2024 by ROYAL, Hotel Management
Buenas noches estimada Doris.Estamos para servirle, siempre que lo necesite.Saludos
by A verified traveler
Posted 11 Jul 2024
Wouldn't stay here ever again!
Comment from Hotel Management
28 Jul 2024 by ROYAL, Hotel Management
Estimada Ninad.Pedimos las disculpas, si se pudo sentir incomoda con nuestro servicio.Agradecemos su visita.
by A verified traveler
Posted 11 Jul 2024
We stayed here during early July and were disappointed with the quality. We gave our clothes for laundry service and paid a pretty hefty amount. The clothes came back unfolded!
Comment from Hotel Management
28 Jul 2024 by ROYAL, Hotel Management
Buenas noches estimada Ninad.Lamentamos el inconveniente, estamos para mejorar día a día.Saludos
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by ROYAL, Hotel Management
Buenas noches estimada Ludmilla.Agradecemos su comentario.Saludos
by A verified traveler
Posted 15 Jun 2024
Excelente Hotel, lo recomiendo para tu viaje a Cusco, y una atencion super buena
Comment from Hotel Management
21 Jun 2024 by ROYAL, Hotel Management
Estimado Yovany.Agradecemos mucho su preferencia.Saludos
