Ratings based on 105 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Oblitas Plaza de Armas Cusco, Hotel Management
Estimada MargaritaGracias por tomarte el tiempo de calificarnos tras tu reciente estancia .Nos alegra saber que tu experiencia fue positiva y valoramos tu puntuación de 4 sobre 5.Nos encantaría saber si hay algo que podamos mejorar para ofrecerte una experiencia aún mejor en tu próxima visita. Tu opinión es muy importante para nosotros, ya que nos ayuda a seguir creciendo y asegurarnos de que cada estancia sea perfecta.Esperamos darte la bienvenida nuevamente muy pronto. No dudes en contactarnos si podemos ayudarte con algo.Un cordial saludo,El equipo del hotel oblitas
by A verified traveler
Posted 6 Nov 2024
Hotel location is best close by plaza mayor de Cusco.
You can get anything there like Restaurants, giftshops , Bars , Tourist Agencies for you to choose.
Water pressure is best.
Hot water just 2 second after you turn in on in the shower.
Bed is very comfortable.
Room is a little bit small for 2 people.
Towers are not enough.
Comment from Hotel Management
7 Nov 2024 by Hotel Oblitas, Hotel Management
Dear MichaelThank you for taking the time to share your experience with us. We are glad to know that you enjoyed our excellent location near the main square of Cusco, as well as the comfort of the bed and the water pressure in the shower.We appreciate your comments about the size of the room.We take your feedback into account to improve our services and ensure that every aspect of your stay is satisfactory.We look forward to welcoming you back on your next visit to Cusco and to offering you an even better stay.Best regardsHotel Oblitas
by A verified traveler
Posted 31 Oct 2024
This property had a great location, 2 min walk from the main square. The property in general is very outdated. Room was ok, with narrow window to court yard, was very cold and dark. Bathroom was good size but very cold and dark. The heater was provided upon the request. Breakfast was decent. I purchased tours with the hotel front desk, prices were good, tours picked up us from hotel. The hotel provided with to go breakfasts when we were leaving early for tours, that was very nice touch.
Comment from Hotel Management
1 Nov 2024 by Angela Mesahuanca, Hotel Management
Gracias por tomarse el tiempo de dejar sus comentarios detallados sobre su estancia con nosotros. Nos alegra saber que disfrutó de nuestra excelente ubicación, tan cerca de la plaza principal, y que el servicio de excursiones y los desayunos para llevar fueron útiles y agradables para usted.Lamentamos que las condiciones de la habitación y el baño no hayan sido las más cómodas en términos de temperatura e iluminación. Apreciamos sinceramente su paciencia y comprensión con la calefacción a pedido, y valoramos su opinión sobre las áreas donde podemos mejorar.Estamos trabajando en actualizaciones para ofrecer una experiencia más acogedora y moderna a nuestros huéspedes. Esperamos poder darle la bienvenida nuevamente y brindarle una estadía más satisfactoria en el futuro.Un cordial saludoAngela Mesahuanca
by A verified traveler
Posted 10 Oct 2024
The location is perfect, a few steps away from Plaza de Armas and a variety of restaurants and shops. Nice option if you are not looking for luxury.
Comment from Hotel Management
10 Oct 2024 by Angela Mesahuanca, Hotel Management
Thank you for your comment. We are glad to know that you enjoyed our excellent location close to the Plaza de Armas and restaurants and shops. We love being a good option for those looking for a comfortable, non-luxurious stay.We look forward to welcoming you again on your next visit.Sincerely,Angela
by A verified traveler from San Antonio
Posted 9 Oct 2024
Staff was very friendly and approachable. They all provided good customer service.
Comment from Hotel Management
9 Oct 2024 by Angela Mesahuanca, Hotel Management
Thank you very much for your kind words. We are glad to know that our team provided you with good service and that you felt well taken care of. Our goal is always to offer an exceptional experience to our guests, and we are glad we achieved that during your stay.We look forward to having the pleasure of welcoming you back soon.SincerelyAngela Mesahuanca
by A verified traveler
Posted 18 Sep 2024
Nice Place
Comment from Hotel Management
8 Oct 2024 by Angela Mesahuanca, Hotel Management
Thank you for your comment!We are glad to know that you enjoyed your stay at our hotel. It will be a pleasure to welcome you again in the future.Sincerely.Angela Mesahuanca
by A verified traveler
Posted 16 Sep 2024
The property is old. It is clean but do not expect the best. Noise outside of room was very loud from the bars to people checking in late. Also the room has no ventilation other than a window that opens up to the court yard where everyone walks by. It is very convenient location for the price. But I would not stay there again. I was there for one night. The staff is nice and helpful.
Comment from Hotel Management
8 Oct 2024 by Angela Mesahuanca, Hotel Management
Thank you for sharing your experience with us. We are glad to know that you found our location convenient and that our staff was pleasant and helpful. We greatly appreciate your recognition in these aspects.We are sorry that the noise and lack of ventilation in your room did not allow you to fully enjoy your stay. We are working on improving the comfort of our rooms to provide a quieter and more comfortable experience for our guests.We appreciate your comments and hope to have the opportunity to welcome you again in the future, with improvements that can change your perception.Sincerely.Angela Mesahuanca
by A verified traveler
Posted 14 Sep 2024
Excellent customer service
Comment from Hotel Management
8 Oct 2024 by Angela Mesahuanca, Hotel Management
Thank you so much for your review! We are glad to hear that you received excellent customer service. Our team strives to provide the best possible experience for our guests.We look forward to having the pleasure of hosting you again in the future.Sincerely.Angela Mesahuanca
by A verified traveler
Posted 21 Aug 2024
The staff is very kind and helpful.
Comment from Hotel Management
26 Aug 2024 by HOTEL OBLITAS PLAZA DE ARMAS CUSCO, Hotel Management
Te agradecemos mucho tus palabras. Nuestro equipo se esfuerza por ofrecer el mejor servicio.Saludos cordiales Angela MesahuancaHotel Oblitas Plaza de armas Cusco
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
26 Aug 2024 by HOTEL OBLITAS PLAZA DE ARMAS CUSCO, Hotel Management
Te agradecemos mucho tus palabras. Nuestro equipo se esfuerza por ofrecer el mejor servicio.Saludos cordiales Angela MesahuancaHotel Oblitas Plaza de armas Cusco
