Ratings based on 11 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2019
Idk why ten first review I gave gave them a 4 star. It should have been a 5. I stayed there two different times. The first time I arrived very early but they still allowed me to get a room to rest in. They were very understanding and helpful and Brandy gave me his number so if I had issues I could text him. I could get tea or coffee any time I wanted. The room was clean and with warm comforters. Breakfast was great. As expected from other hostels in the area. I always had warm water although it took a few times for to adjust to the way their shower works. They always asked how my day was and they helped me with booking tours. They also had laundry and they had it ready and on time when I asked. It’s a pretty cold city so If you get cold easily you should really take warm clothes. My room also had a working tv. On my last day Brandy took me to the street to help me find a cab, he and his family (family run place) are very friendly and helpful. Will miss them.
by A verified traveler
Posted 27 Jul 2019
I liked the service. Keep in mind that Cusco is cold.
by A verified traveler
Posted 7 Jul 2019
Room was too cold, extra blankets and pillows by default would be nice. We were in a room facing street and outside noise is easily heard.
by A verified traveler
Posted 31 May 2019
Staff are kind and courteous. Facility is clean. The breakfast is nice. Great location -- easy to walk to historic center. Lots of little markets nearby. Each room has a kitchen which is convenient. My only complaint is that the shower water temperature quickly changes from scalding hot to freezing cold.
Comment from Hotel Management
8 Jun 2019 by Ruben, Hotel Management
Estimado Huesped,
Muchas gracias por su reserva en nuestro alojamiento
nos encanto su estadía aquí,
Nos disculpas por lo problemas que pudo haber en el alojamiento pero lo solucionaremos.
espero vuelvas pronto.
by A verified traveler
Posted 12 May 2019 on Hotels
Comment from Hotel Management
27 May 2019 by thanks, Hotel Management
gracias
by A verified traveler
Lovely staff, decent room, average location
Posted 5 Feb 2019 on HotelsLovely staff, decent room for the price. Main issue is the local street has a bit of a stray dog problem and it’s a fair walk into Plaza De Armas and San Blas to access a lot of the restaurants and bars.
Comment from Hotel Management
9 Feb 2019 by guuest home aparthotel, Hotel Management
Thanks for your comment, it helps us a lot
Thank you
regards
by A verified traveler
Posted 18 Jun 2019
Comment from Hotel Management
21 Jun 2019 by Ruben, Hotel Management
muchas gracias por su evaluación,
vuelva pronto
saludos
by A verified traveler from Köln
Cheap Place to stay
Posted 22 Oct 2017
Pros: The staff!
Cons: It was very Cold. Heaters should be standard.
Its a Cheap Option to stay in Cusco. The staff is very nice and helpful, the appartment was comfortable vor this price.
Comment from Hotel Management
29 Nov 2017 by Ruben Diaz, Hotel Management
thanks for write aboud us, stayed very happy whit your visitregards.
by A verified traveler from ayahuayco Cusco
Posted 18 Aug 2017 on Hotels
Muy buena
Comment from Hotel Management
20 Aug 2017
Muchas gracias por comentar a cerca de nuestro alojamiento, muchas gracias por su visita.
ojala vuelvan pronto.
saludos.
by fernando
Triste por no haber llegado a destino
Posted 23 Jul 2017 on HotelsLamentablemente perdí el vuelo y la estadía en Cuzco por culpa de LATAM q nos dejó varados 14 horas en Santiago cuando llegué a Lima no había cupos hasta el martes, lamentablemente perdí todo todo por culpa de LATAM.
Comment from Hotel Management
31 Jul 2017
buenas Noches sr fernando,
usted no pudo alojarse en nuestro alojamiento, veo que nos puso tres puntos lo cual no perjudica mucho a nosotros como hotel, le solicitaria eliminar el comentario por favor, ya que si no pudo llegar fue por culpa de latam y no por el hotel y 3 puntos al hotel nos perjudica.
saluodos y lamentamos mucho su mal viaje por culpa de latam.
