Ratings based on 20 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jul 2019 on Hotels
The hotel is well situated in the city of Cusco. The room was clean and bathroom very efficient. Hot water was provided, however it was difficult to temper the water.
The room was on the upper level and did not have heat. I slept with my coat and hat on as the temperature does drop to 36 Fahrenheit at night.
I ended up staying an extra night. Check out was very painful. I needed to do get my change and processed to the airport. It took me over 30 minutes to rectify at the bar.
Comment from Hotel Management
14 Aug 2019 by Keros, Hotel Management
Gracias por su comentario que para nosotros es muy valioso para seguir mejorando, muchas felicidades. Saludos
Hospedaje Keros
by A verified traveler
Posted 15 Aug 2018 on Hotels
manager and staff very helpful , employer EMILY very nice person
Comment from Hotel Management
5 Sep 2018 by Keros, Hotel Management
gracias por su comentartio, cuando guste estamos para servirlo. Saludos cordiales.
Hospedaje keros
by Daniel
Posted 24 Sep 2017 on Hotels
by Nadine
Clean room, great location for bus terminal
Posted 31 May 2017 on HotelsI booked this hotel last minute due to our bus leaving at 10 pm which is located a block away from the hotel. The hostel is in a family home which is secured. Area is a bit sketchy and noisy but we felt safe. We stayed on the 4th floor, room was basic however really clean! We had issue with the bathroom shower. Water would be too hot or warm- it was not steady. I would say here again for a night and because it was easy to access the bus terminal. It is located maybe 10-15 minutes from plaza de armas in Cuzco.
by Michael from US
Do not stay here
Posted 6 Aug 2015 on HotelsDo not stay here. Down a dark alley far from the center.
by Mary Elizabeth from Dublin
My stay at Keros.
Posted 6 Jul 2015 on HotelsI really enjoyed my stay in this Hotel. The staff were very friendly and helpful and really made you feel at home. I would highly recommend this hotel to other travellers.
Recommended
for Everyoneby A verified traveler from Costa Rica
Nice rooms
Posted 29 May 2015
Pros: The stuff was always willing to help and the cleaning of all the areas. Ask for the tours.
Cons: A little explanation of how the heated works.
Location: Nice location with a close by ATM to gat cash.
They provide airport pickup. Nice setting. Tea welcome with some snacks. Friend people willing to help and let you know Cusco. Room clean with breakfast every morning. Transfer to Urubamba was helpful with a modest fee.
by A verified traveler
Great hot water pressure, good wifi connection, and quiet rooms
Posted 3 Jan 2015 on HotelsGreat for the price. Excellent wifi connection in the rooms, great hot water pressure, quiet room, and very kind and helpful staff.
by Amber from Tauranga, New Zealand
friendly staff
Posted 2 Dec 2014 on HotelsStaff was very friendly and helpful, and the room was basic but meet all our needs
by Matt from Miami, FL.
GREAT SERVICE & HONEST STAFF!
Posted 19 Jun 2014 on HotelsThe hotel is really a hostal, which means a family lives and administers the hotel (hostal). The hotel is close to two bus stations & the airport. The neighborhood is not nice, but the locals are very friendly. The staff was GREAT! The staff made sure we had everything we needed...information about the city of Cuzco, taxi, food, etc. The price is excellent, but more important was the way the staff treated us as guests.
