Ratings based on 12 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
by A verified traveler
Posted 5 Sep 2024
The bustling was very old and run down. Breakfast was cold the coffee was cold. We had to ask for towels every day as they only gave us 1 and we were 5. The light wouldn’t turn off completely so we had to sleep with the light on. My room had no window. It was very noisy. Sounds on the street and inside the building all night.
by A verified traveler
Posted 3 Aug 2024
Bien pour rester une courte nuit près de la station de bus. Nous avons été assigné à une minuscule chambre pour 6 personnes, avec seulement 3 serviettes et 3 oreillers.
by A verified traveler
Posted 25 Jul 2024
Very disappointed with this place. In the pictures looks so nice. But when we got there, it wasn’t nice at all. It was a nightmare. We ended up going to a different hotel.
Please, take it out from your Expedia list.
by A verified traveler
Posted 29 Nov 2023
The place was nice and the staff was really helpful and sweet. They arranged a taxi for us and even pushed breakfast earlier so we can eat before starting our day.
by A verified traveler
Posted 16 Jun 2023 on Hotels
Comment from Hotel Management
17 Jun 2023 by Nilson, Hotel Management
Gracias por su calificacion estimado Edgar, esperamos pronto tenerlo de regreso y brindarle todas las comodidades, saludos de parte del equipo de hacienda LIbertad Cusco
by A verified traveler
Lovely hotel.
Posted 10 Feb 2023 on HotelsHad a lovely stay - the hotel is just outside of the old city about a 20 minute walk to the main square / cathedral but with plenty of places to eat locally too. Staff were always friendly and helpful and we felt very safe there.
Comment from Hotel Management
10 Feb 2023 by Nilson, Hotel Management
Thank you very much for your comment, dear Martin, we are proud to know that your stay was comfortable, it was wonderful to meet you, we hope to see you soon, have a nice day. greetings.
by A verified traveler
Posted 12 Aug 2022
Staff were very good.
When you ask for eggs they will charge extra but you don’t know until the check out.
Bathroom very small.
Comment from Hotel Management
12 Aug 2022 by Hacienda libertad, Hotel Management
Thank you for your stay, dear Cleopatra, your comments will help us improve and grow as a company, it was a pleasure having you in Cusco, see you soon.
by A verified traveler
Posted 20 Aug 2024 on Hotels
by A verified traveler
Posted 6 Sep 2022 on Hotels
Não gostamos da estadia, o banheiro era muito pequeno, os lenções e travesseiros era sujo, o tempo que ficamos lá (9 dias) eles não trocaram as toalhas mesmo pedindo, e teve uns hospedes que eram muito barulhento e teve noites mal dormida.
A menina da recepção era bem bacana e gente boa.
Comment from Hotel Management
30 Sep 2022 by Hacienda libertad, Hotel Management
Boa tarde, obrigado por seus comentários querida e pedimos desculpas pelo inconveniente. Seus comentários nos ajudarão a melhorar.
