Ratings based on 61 Verified Reviews

4.6 out of 5
87% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Aug 2022
XO Art house is true to its name; it’s quirky but not compromising on comfort. Staff is so helpful and kind and breakfast is excellent. Overall a great Cusco experience.
5 out of 5
by A verified traveler

Posted 21 May 2021
This place was so beautiful. The food was amazing!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2021
5 out of 5
by A verified traveler from Franklin TN

Posted 27 Mar 2020
Hotel is built around a really nice outdoor patio with a fire pit that's perfect for setting during the day or evening. Rooms were nice if a bit small, restaurant was quite nice - and the staff was excellent. All were exceptionally courteous and helpful, but special thanks go to the concierge, Marco, for his friendly and helpful advice throughout our visit.
5 out of 5
by A verified traveler

Posted 9 Mar 2020
So cute. Amazing staff. Great food. Close to the center.
Comment from Hotel Management
11 Mar 2020 by El Mercado , Hotel Management
Many thanks for your comment. Hope you have enjoyed your stay with us. Look forward to see you again.
5 out of 5
by A verified traveler

Posted 7 Jan 2020 on Hotels
Beautiful hotel, great restaurant and very helpful at the front desk. Great location.
Comment from Hotel Management
20 Jan 2020 by El Mercado Team, Hotel Management
Thank you for your kind feedback! Hope to have you soon with us again.
5 out of 5
by A verified traveler

Posted 1 Jan 2020
Good vibe, good service, amazing breakfast. Attractive offers during Happy Hours
Comment from Hotel Management
20 Jan 2020 by El Mercado Team, Hotel Management
Thank you for your kind feedback! Hope to have you soon with us again.
5 out of 5
by A verified traveler

Posted 26 Nov 2019
We enjoyed our stay at this hotel and will return soon
Comment from Hotel Management
28 Nov 2019 by El Mercado, Hotel Management
Thanks for staying with us. We appreciate your feedback! and we hope to see you soon!
5 out of 5
by A verified traveler

Posted 17 Nov 2019 on Hotels
The host is very gracious to us letting us to check in early and giving us a free breakfast buffet on the day of our arrival. We were so tired from our airplane trip. But the host made it easy for us.
Comment from Hotel Management
20 Nov 2019 by Jakeline, Hotel Management
Hello Emily, Thank you for your feedback! Best Regards
5 out of 5
by A verified traveler

Posted 18 Oct 2019 on Hotels
Comment from Hotel Management
20 Nov 2019 by Jakeline, Hotel Management
Hello Dennis, Thank you for your feedback! Best Regards