Ratings based on 720 Verified Reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
This was a beautiful hotel to stay in, with exceptional service from the staff. They made us feel incredibly welcomed and ensured we had plenty of information on how to adjust to the altitude and provided coca leaves and tea. The room was clean and in great condition, breakfast was fantastic, and we were no more than a 5 minute walk from the historic center.
Comment from Hotel Management
18 Nov 2024 by Manuel Amaut, Hotel Management
Gracias Marissa!
5 out of 5
by A verified traveler

Posted 11 Nov 2024
The hotel is located just a short walk from Plaza De Armas. It’s very convenient for that. Pickups for tours are not that convenient as the road is rough but it can be done nearby. Hotel is nice, customer service is good. I had a good, comfortable stay
Comment from Hotel Management
14 Nov 2024 by Manuel Amaut, Hotel Management
GRACIAS DAVID
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Amazing
Comment from Hotel Management
14 Nov 2024 by Manuel Amaut, Hotel Management
THANK YOU
5 out of 5
by A verified traveler

Posted 29 Oct 2024
We stayed at the hotel for four nights while we enjoyed Cusco and found it was safe and easy to walk around. We left our gear there while we hiked the Inca trail and stayed one more night before leaving for Lima. Breakfast was good and made to order. The view from the balcony was beautiful!
Comment from Hotel Management
30 Oct 2024 by Manuel Amaut, Hotel Management
thank you Michelle!
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Manuel Amaut, Hotel Management
thank you Lynzi!
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manuel Amaut, Hotel Management
Thank you
4 out of 5
by A verified traveler from Hindhead

Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manuel Amaut, Hotel Management
gracias!
5 out of 5
by A verified traveler

Posted 4 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Manuel Amaut, Hotel Management
gracias KWAN!
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Manuel Amaut, Hotel Management
gracias Amanda
5 out of 5
by A verified traveler

Posted 21 Sep 2024
The staff were excellent and answered every questions along with being attentive. Hot breakfast was also provided and you had the options to have your food delivered to your room or eat at the dining area.
Comment from Hotel Management
21 Sep 2024 by Manuel, Hotel Management
Thank you Melissa!