Ratings based on 45 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 10 Aug 2024
by A verified traveler
Posted 7 Jul 2024
Súper bueno! Sobre todo el staff son súper amables atentos, y l lugar súper cerca de todo caminando aunque hay mucho movimiento alrededor por dentro de tu habitación no escuchas nada!! Limpio y económico agua caliente te llevan te a tu habitación si deseas en la noche lo cual me encantó el detalle Eso ni en un hotel 5 estrellas lo he tenido, olvidé mi cargador y me enviaron una nota para avisarme son increíbles!! Me lo ncanto altamnete lo recomiendo
by A verified traveler
Posted 9 Jun 2024 on Orbitz
Friendly staff and clean and warm room!
by A verified traveler
Posted 5 Jun 2024
I am trying to keep in perspective what we paid, which wasn’t much at all. So it did meet expectations and the staff was absolutely amazing. They brought me a fan , because many hotels in Cusco do not have AC, and they held our luggage for us even after we checked out for a while. That being said, the worst issue was one they could fix. It was very bright. Some darker curtains would have went a LONG way. The window opened to a super nasty alleyway full of trash. That can be cleaned and should be. If you’re over 5 ft 8inches- you’re going to have to duck under the shower head, so we didn’t even try. TV said we could log into Netflix but then we were told they didn’t have it. So that was a bummer for just trying to relax late night and watch something in English was not possible. The pillows were very small and flat and there were only 2 on the bed. One for me and one for my husband, so we couldn’t get comfortable. I didn’t expect a lot of luxury of course, but maybe 2 more pillows would have went a long way. Staff was great, minor things I’ve mentioned could make it a lot better .
by A verified traveler
Posted 31 May 2024
This was a decent stay at a hotel for a really good price at the best location I could ask for. It was only a few minutes from the main road into the town square, from the rail station to Machu Picchu, the San Pedro market as well as other small local restaurants at local (non tourist) prices. The bed was comfortable and the hosts were very helpful even offering coca tea.
I do have to point out that the walls are quite thin I could hear next room guests talk. Also in my room's case, the bathroom window is exposed to the outside and Cusco overnight was a chilly 3 C degrees. But keeping the bathroom closed along with use of the room's portable heater was enough for a comfortable night's sleep.
I also should mention that there was a large crack between my bathroom and the one in the next room so we could actually see each other's bathroom lights. I mentioned this to the hotel and they said they would repair this even though I already checked out. I would still recommend this hotel providing they address some of the exposure issues since the price, location and hospitality are all quite good.
by A verified traveler
Posted 27 May 2024
by A verified traveler
Cusco to Machu Picchu
Posted 1 Oct 2023 on HotelsThe hotel is close to the plaza and markets. Lots happening around. Good food, markets, Plaza is just a short walk on safe streets, with Inca Walls everywhere. I would stay here again.
by A verified traveler from Cuzco
Posted 3 Aug 2019
Great location, clean, excellent price, and owners helped arrange transport to/fro Cuzco. They also picked us up at the airport. Such a great find!
Comment from Hotel Management
7 Aug 2019 by Juan, Hotel Management
Thanks you for your opinion about the great location Hotel Casablanca Cusco, clean, clean, clean. When you think in come back Cusco, do not forget that hotel Casablanca is your home in Cusco. Your server Juan
by A verified traveler
Posted 2 Jul 2019
Comment from Hotel Management
5 Jul 2019 by Juan, Hotel Management
Muchas gracias por su puntuación. Recuerden que aquí en Cusco tienen un lugar para sentirse como en su hogar. Los esperamos siempre a sus ordenes y servicio.
