Ratings based on 120 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
No thermostat
Posted 30 Jan 2022 on HotelsBreakfast & the location was great, we had to cancel the reservations because there wasn’t any heat. The weather was cold and rainy, cold air came inside the room from the door & bathroom window which didn’t seal/close properly. Large black spider visited us & we had to report no hot water… maintenance came ran water for >5minutes, ran sink & shower & flushed toilet to make water lukewarm.
Front desk clerk was amazing & completely understood our needs, cancelled balance of reservations.
Just know there’s no heat, nor air conditioner.
Comment from Hotel Management
1 Feb 2022 by El equipo de El Andariego, Hotel Management
Sorry you felt so cold, we don't have central heating as is writing in the web page, but we do provide electric heaters. Also we have hot water 24 hours.
by A verified traveler
Posted 10 Dec 2021 on Hotels
Comment from Hotel Management
12 Dec 2021 by El equipo de El Andariego, Hotel Management
Muchas gracias por su review. Esperamos que pronto pueda regresar a Cusco.
by A verified traveler
Hidden economical gem
Posted 3 Oct 2019 on HotelsGreat economical hotel. Location bus great.
Comment from Hotel Management
3 Oct 2019 by El Andariego Team, Hotel Management
Thank you for your review! We hope you can come back soon to Cusco.
by A verified traveler
Quiet and comfortable
Posted 8 Aug 2019 on HotelsEl Andariego is in the best location. Right near the plaza and also a supermarket. The hotel is not on the street so you do not hear any traffic noise. It is incredibly quiet so probably not suited to those planning on partying and coming home late. Breakfast is nice and would stay here again.
Comment from Hotel Management
8 Aug 2019 by El Andariego Team., Hotel Management
Thank you very much for your review. We hope you can come back soon.
by A verified traveler
Posted 7 Aug 2019 on Hotels
The hotel is located at the center of old cusco with walking distance to main attractions, plazas, temples and churches. The front desk is super friendly and will give you detailed information to get around. The room is super clean and comfortable.
Comment from Hotel Management
8 Aug 2019 by El Andariego Team, Hotel Management
Thank you very much for your review. We are glad that you have had a nice stay with us. Hope you can come back soon.
by A verified traveler from Orlando, Florida. USA
Posted 16 Jul 2019
We loved the fact that the property is in a great location. Walking distance to Plaza de Armas and many restaurants. Although it is located on a busy street, the property is not close to the sidewalk at all. It is also gated with cameras. We felt very safe there. Our room was very comfortable and had a fireplace that we used every night. They also serve good breakfast. We highly recommend this hotel.
Comment from Hotel Management
17 Jul 2019 by El Andariego Team, Hotel Management
Thank you very much for your review! We are glad that you have had a good stay with us and we hope you can come back soon to Cusco.
by A verified traveler
Posted 14 Jul 2019 on Hotels
We booked this hotel on the basis of tripadviser reviews but I think that they are not entirely accurate. The hotel is located in an old house. Our room was on the second floor right above the reception, so we could hear everything that happens there during the night and this was very uncomfortable. So, my take on pros and cons is the following:
+
It is very central, close to everything
The staff is very nice trying to help at any point
The breakfast is ok - not to die for but all right.
-
Can be very noisy
Old rooms and showers (clearly in need of refurbishment)
No safe box
The outer gate locks at night and you have to wait outside hoping that they will notice you at the reception - this was not really comfortable. It worked OK a couple of times but the idea itself was not really great
- we asked for a boxed breakfast before leaving to Machu Picchu and our request was effectively ignored.
So, since this hotel is not the cheapest I think that you can find a much better deal in Cusco. And I am truly sorry to say that because the staff at the reception were really nice and helpful. That’s why I rate it as 3. Otherwise it would be lower.
Comment from Hotel Management
15 Jul 2019 by El Andariego Team, Hotel Management
Thank you for your review. We are going to take your observations into account. About the outside gate there is people monitoring the cameras all night.
by A verified traveler
Posted 11 Jun 2019
Comment from Hotel Management
23 Jul 2019 by El equipo de El Andariego, Hotel Management
Gracias por sus comentarios. Esperamos que regrese pronto.
by A verified traveler
Great stay, felt like home
Posted 6 Jun 2019 on HotelsWe loved our stay here! We stay 2 separate nights here in the same room. The hotel was very charming, and the breakfast was nice. The location is great and makes walking around the city very easy. They were helpful in arranging our pick up from the train station. The room was very clean, and the staff were friendly.
Comment from Hotel Management
6 Jun 2019 by El Andariego Team, Hotel Management
Thank you very much for your review! Hope you can come back soon to your home in Cusco.
by A verified traveler
Posted 28 Apr 2019 on Hotels
Comment from Hotel Management
28 Apr 2019 by El Andariego Team, Hotel Management
Thank you for your review
