Ratings based on 78 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The bathroom had a strong odor, I believe from the drainage. Also, there were some open areas in the bathroom walls that were covered with paper. It was pretty loud during the evening/night because I believe the personnel bring their kids there n they’re playing around all day. Overall not a good experience.
by A verified traveler from Panama
Posted 18 Sep 2024
Excelente ubicación. Cerca de la Plaza de Armas. Buena atención.
by A verified traveler
Posted 30 Aug 2024
All the staff was amazing. The only problem is for people with cats allergies because there are two around the property.
Great location, close ro plaza de armas
by A verified traveler
Posted 26 Aug 2024
by A verified traveler
Posted 21 Aug 2024
Unfortunately our first night the shower did not work and the bathroom was very smelly. We were moved to a nicer apartment style room the second night and whilst the bathroom was not smelly - there was no water in the entire hotel that night. So no showers for us until the morning. Staff brought a large jug of water to “assist” but honestly even with lower expectations we at least expected the minimum necessities - like running water. Sadly not a great experience overall.
by A verified traveler
Excelente estadía en Cusco
Posted 4 Aug 2024 on HotelsDesde el Check-in hasta el check-out todo fue excelente, las chicas de recepción y servicios muy amables; en especial la señora del comedor muy atenta y amable. La limpieza de la habitación muy buena.
by A verified traveler
Posted 31 Jul 2024
Friendly staff.
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Posted 19 Jul 2024
Had the 3rd floor room… it was freezing and no hot water for a few days. Super cute place over all, everyone super nice and 2 cute kitties running around and super social. Great room, just freezing at night, no insulation. 2nd floor rooms are better.
by A verified traveler
Great location and caring staff
Posted 28 Jun 2024 on HotelsThe location of this hotel is fantastic for access many outstanding restaurants and key Cusco tourist attractions. The hotel price and room and bed sizes is also good. The staff are lovely and caring.
There are noise issues with the shared wall with the busy restaurant next door, the hotel breakfast kitchen, the doorbell that rings throughout the hotel, the resident cats, etc., but overall we were pleased with the stay.
