Ratings based on 71 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
We stayed one night and got in late. The staff was nice. the room was clean but old. It sounded like our bathroom vent was connected with someone else as we could clearly hear everything happening in that bathroom from our bed. We checked out very early didn’t spend much time there.
Comment from Hotel Management
22 Sep 2024 by ESP, Hotel Management
Thank you very much for your comment, we are sorry about what happened.We will look for a way to solve it.
by A verified traveler
Posted 14 Sep 2024
Great clean hotel. Great staff. 3 min walk to the train station - perfect location.
by A verified traveler
Posted 8 Sep 2024
Very convenient to the train for Machu Picchu.
by A verified traveler
Posted 30 Jul 2024
Nice environment though the walls are thin. It seems everyone was also is up early for activities so it didn’t bother me.
by A verified traveler
Posted 30 Jul 2024
Liked the hotel and returned to the same one after my Salkantay Trek to Machu Picchu :)
by A verified traveler
Posted 30 Jul 2024
Good hotel, I would stay again.
by A verified traveler
Posted 29 Jul 2024
Excellent service & value
by A verified traveler
Posted 24 Jul 2024
The staff here are super friendly, accommodating and helpful. We especially appreciated the packed breakfasts for at 4am when we had early outings. Our room was clean and comfortable. We had a great stay!
by A verified traveler
Posted 22 Jul 2024
The staff was very helpful and the beds were nice. The hotel is close enough to walk to the plaza de armas but far enough to be quiet. The night clerk was extremely helpful when some other guests were very loud very late, it was much appreciated!
by A verified traveler
Posted 13 Jul 2024
We stayed in three bedroom room. The room was clean and was in good shape. I asked to stay in a quiet room but our room was on the bottom floor next to the interior courtyard and in an area where the hotel staff could be heard having a conversation. We could hear people speaking in the courtyard, smell smoke from the cigarettes, and the light from the courtyard came through the windows until late. The hotel should at least put thicker curtains on the widows to block out the light from the courtyard for this particular room. I imagine the other rooms would not have such a problem. If you are light sensitive or have an early wake up and need to go to sleep early (as we did) I would recommend making sure you do not book this room.
