Ratings based on 951 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2024
Great location, clean
Comment from Hotel Management
29 Sep 2024 by Qoya Team, Hotel Management
Dear Yevgen,We are glad with your kind feedback. It's delightful to know that our location and cleaning made your stay a little more special.See you soon!
by A verified traveler
Posted 29 Jul 2024
Expensive for what it is, sauna under maintenance, pool water quality cloudy at times. Food amazing, specially the coconut foam at breakfast, comfy bed, good night sleep, but on those costs, at least that.
Comment from Hotel Management
3 Oct 2024 by Qoya Team, Hotel Management
Hello Selmi,We are delighted that you had a great experience with our accommodations and restaurant. We regret that your perception of our leisure area did not meet your expectations. Your feedback is valuable to us, and we are taking steps to address the issues mentioned. We appreciate your patience and understanding.Sincerely,Qoya Team
by A verified traveler from Miami
Posted 28 Jul 2024
Lobby staff very helpful and efficient. Breakfast servers good but service is a bit slow. Valet service needs improvement. Very busy on weekends and few valet drivers. O e driver retrieved 2 wrong cars before finally getting my Car.
Overall a pleasant renovated hotel with clean rooms.
Comment from Hotel Management
9 Oct 2024 by Qoya Team, Hotel Management
Hello Roberto, We sincerely appreciate your feedback! It's gratifying to know that you had such a pleasant experience. We work passionately to create an environment that makes you feel at home. See you soon, and we hope to see you again soon! A hug from the Qoya Team.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
9 Oct 2024 by Equipe Qoya, Hotel Management
Olá Adriano. Agradecemos por sua avaliação gentil! Saber que você teve uma experiência tão positiva nos motiva a continuar nosso trabalho com dedicação. Estamos sempre em busca de oferecer o melhor aos nossos hóspedes. Até a próxima visita! Equipe Qoya.
by A verified traveler from EBD
Posted 25 Jun 2024
Clean, within 10 minutes drive to multiple great restaurants
Comment from Hotel Management
9 Oct 2024 by Qoya Team, Hotel Management
Hello Chris, thank you very much for sharing your experience with us! We are delighted to hear that you had a pleasant stay and that we were able to meet your expectations. Our team is dedicated to providing memorable experiences, and your feedback motivates us to keep doing our best. We hope to see you again soon and provide another amazing experience! Kind regards, Qoya Team.
by A verified traveler
I will stay there again for sure
Posted 30 May 2024 on HotelsGood location: safe and close to shops and stores. Very elegant design from lobby to the rooms. Professional and friendly staffs (all speak English very well too).
Comment from Hotel Management
9 Oct 2024 by Team Qoya, Hotel Management
Hello Mr. Chow! We are truly grateful for your glowing review. It's fantastic to hear that our team made your stay exceptional. We can't wait to welcome you back! Best regards, Team Qoya.
by A verified traveler
Posted 23 Jan 2024
Excellent stay. Staff spoke english. Clean.
Comment from Hotel Management
23 Jan 2024 by Equipe Qoya Hotel Curitiba, Hotel Management
Dear Mr. David! We hope you're doing well.Thank you so much for your feedback! We hope to see you soon.Best regards,Qoya Hotel Team
by A verified traveler
Posted 28 Nov 2023
Nasty people ; re-train them all in customer service , except the nice cleaning lady , all the rest suck
Comment from Hotel Management
9 Jan 2024 by Equipe Qoya Curitiba, Hotel Management
Querido Sr. Edgardo, desejamos que esteja bem.Agradecemos seu feedback acerca de sua experiência conosco. Saiba que é de suma importância para aprimorarmos a nossa entrega.Atenciosamente,Equipe Qoya Curitiba
by A verified traveler from Houston
Posted 26 Nov 2023
The best hotel in Curitiba. Recently renovated. Great breakfast and 24h room service.
Comment from Hotel Management
7 Dec 2023 by Equipe Qoya Curitiba, Hotel Management
Olá, Sr. Wladimir! Desejamos que esteja bem.Agradecemos seu feedback acerca de sua experiência conosco. Saiba que são de suma importância para aprimorarmos ainda mais a nossa entrega.Ficamos à disposição,Equipe Qoya Curitiba.
by A verified traveler
Cara bonita, falta inteligência!
Posted 22 Jun 2023 on HotelsNÃO VALE O VALOR COBRADO. Sabe quando a roupa é linda, mas falta inteligência? É exatamente o Qoya. O hotel é lindo. A cama e jogo de cama luxo e mega confortável. Mas o serviço.... Não havia ninguém para ajudar com malas no check-in. Somente 1 pessoa na recepção. Aguardamos mais de 10 min para sermos atendidas, sem nenhuma atenção por parte da equipe (água/café, banheiros, etc). Nossa reserva estava dividida em 2, a 1 reserva por 4 noites. A 2a reserva por 1 noite. Apesar de informarmos isso no check in, e na manha do 5o dia, fomos abordada ao menos 4 vezes, solicitando que o check-out deveria ser feito ao meio dia (mas eu tinha mais 1 noite reservada e já havia conversado inúmeras vezes sobre isso na recepção). Pontos fortes: o bartender Leo (amammos o papo e suas recomendacoes em CWB. Master cockteleiro). Jantar no Kore, comida excelente. Hotel é lindo, mas falta alma e carisma. Se voce está buscando serviço e hospitalidade, não fique aqui!!
Comment from Hotel Management
9 Jul 2023 by Equipe Qoya Curitiba, Hotel Management
Prezada Mabel,Muito obrigado por escolher o Qoya Hotel Curitiba e por dividir sua experiência conosco.Nós quanto referência em hotelaria de luxo, nos dedicamos muito a tornar a experiência de nossos clientes a mais completa e irretocável possível.Analisando seu comentário entendo que neste momento, não atendemos suas expectativas.Sentimos muito por isso.Agradecemos porem, os elogios ao Leo nosso Bartender e aos serviços do encantador restaurante Koré.Esperamos ter uma nova oportunidade para recebe-los em nosso hotel.Caso seja possível, peço que entre em contato comigo.Muito Obrigado!Mychelle MottaGerente de Operações e Serviços.
