Ratings based on 944 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Great property. Awesome Spa services. Good breakfast and great staff
Comment from Hotel Management
2 Jan 2025 by Equipe Qoya, Hotel Management
Hello Daniel. Thank you for taking the time to leave us a review! Your satisfaction is our top priority, and we're thrilled to hear that we were able to provide a great experience. We’ll be here with open arms, ready to welcome you back anytime. Warm regards, The Qoya Team.
by A verified traveler from Miami
Posted 17 Dec 2024
Excellent hotel
Comment from Hotel Management
17 Dec 2024 by Equipe Qoya, Hotel Management
Hello Bernardo. Thank you so much for sharing your positive experience. It’s always a pleasure to know that we’ve met our guests' expectations. We hope your next visit will be just as enjoyable as the previous one! With warm regards. The Qoya Team.
by A verified traveler
Perfect
Posted 23 Oct 2024 on HotelsPerfect and above expectations from A to Z
Comment from Hotel Management
24 Oct 2024 by Qoya Team, Hotel Management
Dear Andre. Thank you for taking the time to evaluate us! Your satisfaction is our top priority, and it’s wonderful to know that we were able to provide you with a great experience. We look forward to welcoming you back with open arms. With love, the Qoya Team.
by A verified traveler
Posted 24 Sep 2024 on Hotels
Very nice hotel in a convenient location. Good for business travel.
Comment from Hotel Management
25 Sep 2024 by Qoya Team, Hotel Management
Hello!We are glad to know that you liked the location of the Hotel. Your satisfaction is our priority and your comments are a great reward to our team.See you soon!
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Equipe Qoya, Hotel Management
Olá!Muito obrigado por suas palavras gentis. Estamos contentes que você tenha apreciado o hotel, com todas as suas comodidades e serviços. Agradecemos sua escolha e esperamos vê-lo novamente!Um abraço,
by A verified traveler
Posted 14 Aug 2024
Great location, clean
Comment from Hotel Management
29 Sep 2024 by Qoya Team, Hotel Management
Dear Yevgen,We are glad with your kind feedback. It's delightful to know that our location and cleaning made your stay a little more special.See you soon!
by A verified traveler
Posted 29 Jul 2024
Expensive for what it is, sauna under maintenance, pool water quality cloudy at times. Food amazing, specially the coconut foam at breakfast, comfy bed, good night sleep, but on those costs, at least that.
Comment from Hotel Management
3 Oct 2024 by Qoya Team, Hotel Management
Hello Selmi,We are delighted that you had a great experience with our accommodations and restaurant. We regret that your perception of our leisure area did not meet your expectations. Your feedback is valuable to us, and we are taking steps to address the issues mentioned. We appreciate your patience and understanding.Sincerely,Qoya Team
by A verified traveler from Miami
Posted 28 Jul 2024
Lobby staff very helpful and efficient. Breakfast servers good but service is a bit slow. Valet service needs improvement. Very busy on weekends and few valet drivers. O e driver retrieved 2 wrong cars before finally getting my Car.
Overall a pleasant renovated hotel with clean rooms.
Comment from Hotel Management
9 Oct 2024 by Qoya Team, Hotel Management
Hello Roberto, We sincerely appreciate your feedback! It's gratifying to know that you had such a pleasant experience. We work passionately to create an environment that makes you feel at home. See you soon, and we hope to see you again soon! A hug from the Qoya Team.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
9 Oct 2024 by Equipe Qoya, Hotel Management
Olá Adriano. Agradecemos por sua avaliação gentil! Saber que você teve uma experiência tão positiva nos motiva a continuar nosso trabalho com dedicação. Estamos sempre em busca de oferecer o melhor aos nossos hóspedes. Até a próxima visita! Equipe Qoya.
by A verified traveler from EBD
Posted 25 Jun 2024
Clean, within 10 minutes drive to multiple great restaurants
Comment from Hotel Management
9 Oct 2024 by Qoya Team, Hotel Management
Hello Chris, thank you very much for sharing your experience with us! We are delighted to hear that you had a pleasant stay and that we were able to meet your expectations. Our team is dedicated to providing memorable experiences, and your feedback motivates us to keep doing our best. We hope to see you again soon and provide another amazing experience! Kind regards, Qoya Team.
