Ratings based on 946 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Nice updated rooms, awesome location. The only thing I didn’t like was the cleaning crew. They need do not disturb signs. The cleaning folks knocked sometimes at 7:30 am!! They even called me on the phone at one point and hanging up. Besides that amazing stay!
3 out of 5
by A verified traveler

Posted 13 Jul 2024 on Hotels
Good
4 out of 5
by A verified traveler

Disappointed with valet + check in slow

Posted 4 Jan 2024 on Hotels
Really disappointed with valet service! The valet guy was extremely rude to my wife and check in process was too slow
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by César Oliveira - Subgerente , Hotel Management
Prezada, Sr. Claudio Agradecemos por ter reservado seu tempo para falar sobre sua hospedagem no ibis Curitiba Shopping.Sua satisfação é muito importante para nós, esteja certo que compartilharemos seu feedback com a nossa equipe, com a finalidade de mante-los motivados em entregar um serviço de qualidade.Esperamos recebe-lo novamente em nosso hotel.César Oliveira Subgerente
3 out of 5
by A verified traveler

Posted 28 Jun 2023 on Orbitz
Banheiro ruim
Comment from Hotel Management
29 Jun 2023 by César Oliveira - Subgerente , Hotel Management
Prezado, Sr. BrunoAgradecemos o tempo reservado para avaliar sua hospedagem no ibis Curitiba Shopping, sua satisfação é nosso proposito maior.Esperamos recebe-lo em breve em nosso hotel.Atenciosamente César Oliveira Subgerente
4 out of 5
by A verified traveler

Posted 18 Oct 2022
Valet parking takes too long
Comment from Hotel Management
28 Nov 2022 by César Oliveira - Subgerente, Hotel Management
Prezado, Sr. Heberton!Agradecemos por reservar seu tempo para comentar sobre a sua hospedagem no ibis Curitiba Shopping, ficamos felizes em saber que correu tudo bem e sua hospedagem.Esperamos recebe-la em breve em nosso hotel.Informamos que repassaremos a sua informação a nossa empresa de estacionamento, para que seja feito algo para melhorar o tempo de entrega do veiculo.Atenciosamente!
2 out of 5
by A verified traveler

Posted 28 Apr 2022
The staff didn’t care about the customer at all I ask to clean the room everyday that I was there and they only clean once . Very disappointed , had to go everyday to the front desk to ask to reset my key because was not working properly.. and the staff was really mean did not care about the costumer at all .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Feb 2021