Ratings based on 652 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Overall a good value. Service was good and room was clean. However, the rooms are a bit dated and could use an update. Only other comment I have is around the elevators. During our 4 night stay one of the two elevators was down the entire time, and the other was also broken for 2 of the 4 days requiring us to use the stairs. Seems like an issue that should have been resolved within hours, not days.
Comment from Hotel Management
21 Oct 2024 by Bristol Centro Cívico, Hotel Management
Dear Mr. Benjamin, We thank you in advance for your considerations, we are glad that your experience was positive! Your feedback is very welcome, we will investigate your considerations and work hard to correct and further improve our services and procedures. We regret that the Atlas elevator company does not have immediate replacement parts to solve the problem of elevators stopping. We greatly appreciate it and hope to welcome you again soon.Yours sincerely,Emerson AmaralGen. General
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
11 Oct 2024 by Bristol Centro Civico, Hotel Management
Prezada, Sra. Christine, Desde já agradecemos as suas considerações, ficamos contentes em atender as suas expectativas proporcionando-lhe uma experiência positiva. Seu feedback é muito bem-vindo e nos ajuda a aprimorar mais ainda a qualidade dos serviços.Esperamos recebê-la novamente em breve.Atenciosamente,Emerson AmaralGer. Geral
by A verified traveler
Posted 25 Sep 2023
Neat room, good service and very nice area.
Comment from Hotel Management
25 Sep 2023 by Bristol Centro Cívico, Hotel Management
Dear Ms. Natália,Thank you for sharing your review of the Bristol Civic Center. We are happy to know that our staff was attentive and that you appreciated the cleanliness of our rooms. We look forward to welcoming you again soon.Yours sincerely,Emerson AmaralGeneral manager
by A verified traveler
Posted 27 Jun 2022
The hotel was very clean, the staff were extremely friendly and helpful. The breakfast is good. My only complaint really is that the bed wasn’t very comfortable and there was only one pillow. I could have asked for another, but I did not. Overall very nice hotel to stay in and was close, walkable to food and museum.
Comment from Hotel Management
5 Aug 2022 by general manager, Hotel Management
Dear Mr. Tracy! We received your review regarding your accommodation at Bristol Centro Cívico and we are glad that your experience was positive. We greatly appreciate your considerations. We hope to welcome you again soon.
Att. Emerson Amaral.
by A verified traveler
Posted 31 Jan 2022 on Hotels
Comment from Hotel Management
17 Feb 2022 by Bristol Centro Cívico, Hotel Management
Prezado Sr. Edwin! Recebemos a sua avaliação referente à hospedagem no Bristol Centro Cívico e ficamos contentes que sua experiência tenha sido positiva. Agradecemos imensamente suas considerações e esperamos recebê-lo novamente em breve.
Att.
Gerente Geral.
by A verified traveler
Posted 29 Jan 2021 on Hotels
It was great!
Comment from Hotel Management
29 Jan 2021 by Bristol Centro Cívico, Hotel Management
Prezada, Sra. Marlene! Recebemos sua avaliação referente a hospedagem no Bristol Centro Cívico e ficamos contentes que a sua experiência tenha sido agradável e positiva. Agradecemos imensamente suas considerações e esperamos recebê-la novamente em breve. Att. Emerson Amaral - Ger. Geral
by A verified traveler
Quiet and cosy
Posted 6 Jan 2021 on HotelsNice experience in a standard business room. Quiet and confortable.
Comment from Hotel Management
11 Jan 2021 by Bristol Centro Cívico, Hotel Management
Dear Guest, We received your review regarding accommodation at the Bristol Civic Centre and we are pleased that your experience has been positive. We greatly appreciate your considerations and look forward to welcoming you again soon. Sincerely, Emerson Amaral General Manager
by A verified traveler
Posted 23 Dec 2020 on Hotels
Comment from Hotel Management
11 Jan 2021 by Bristol Centro Cívico, Hotel Management
Dear Guest, We received your review regarding accommodation at the Bristol Civic Centre and we are pleased that your experience has been positive. We greatly appreciate your considerations and look forward to welcoming you again soon. Sincerely, Emerson Amaral General Manager
by A verified traveler
Posted 1 Sep 2018 on Hotels
Very nice staff and convenient location.
by A verified traveler
Posted 13 Oct 2016 on Hotels
Great location
