Ratings based on 134 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Team Royal, Hotel Management
Thank you we appreciate so much your 5/5 review. We hope to welcome you again
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
1 Nov 2024 by Team Royal, Hotel Management
Thank you so much for your 5/5 review. We value your custom and feedback so much
by A verified traveler
Posted 22 Sep 2024
Room needs updating but clean. Breakfast very nice and service excellent
Comment from Hotel Management
1 Nov 2024 by Team Royal, Hotel Management
Thank you for taking the time to review The Royal Hotel. We are delighted you enjoyed your time with us.We'd love to welcome you again
by A verified traveler
Posted 12 Sep 2024
The staff are friendly and kind,, the food was lovely,,, the atmosphere was good and the bed mega comfy
Comment from Hotel Management
14 Sep 2024 by Royal Hotel, Hotel Management
Thank you for your review. We're delighted with your 5* rating.We'd love to welcome you again.
by A verified traveler
Posted 9 Sep 2024
The hotel is in need of refurbishing, the carpets are tired and the paintwork is shabby. Money has been spent on the entrance hall and the restaurant, and these are splendid, though the plastic foliage is rather overdone. The revolving screen display shows a lack of imagination, there was no change to the advert for RAD Rewards ! Why not include some pictures of local beauty spots ?
The food in the restaurant was excellent, and the staff were very helpful and friendly.
Comment from Hotel Management
14 Sep 2024 by Royal hotel, Hotel Management
Thank you for taking the time to review the hotel. We really appreciate seeing the hotel through the eyes of our guests. All feedback allows us to keep improving.
by A verified traveler
Posted 4 Sep 2024
Enjoyable and relaxing experience
Comment from Hotel Management
14 Sep 2024 by Royal Hotel, Hotel Management
Thank you. Delighted to see you enjoyed your stay.
by A verified traveler
Summer stay
Posted 29 Aug 2024 on HotelsExcellent. Comfortable bed. Spacious room. Superb service from the staff. Food at breakfast time and evening meal were excellent.
Comment from Hotel Management
14 Sep 2024 by Royal Hotel, Hotel Management
10 out of 10. We love this. Thank you so much. Delighted you enjoyed your stay.
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
14 Sep 2024 by Team Royal, Hotel Management
Thank you for rating us. We'd love to see you again.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Booked a superior room, was given a small standard room with no ventilation, small window with a view of a stone wall and a constant extractor humming noise. Was told that was the only room available. Made a fuss then got moved to a superior room. Was disappointed as i stay here at least once a month for work including my colleagues. Had to show my booking to prove i booked a superior room.
Comment from Hotel Management
14 Sep 2024 by Royal Hotel, Hotel Management
Good Evening,Thank you for bringing the issue with your room to our attention. Please accept my apologies that on this occasion we fell short of the standards you had come to expect.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Royal Hotel, Hotel Management
10 out of 10. Great rating. Thank you so much.
