Ratings based on 636 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nearby highway so be noised by car engine all time
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello Anh V,We apologize for any inconvenience caused by the nearby highway. Our location provides easy access for travelers, and we regret that it impacted your stay. Hopefully, you were able to enjoy the other aspects of our hotel during your visit. If you have any further feedback, please reach out to our management team for assistance. Safe travels!
by A verified traveler
Posted 9 Nov 2024
Property was in good condition. Good breakfast. Friendly helpful staff. Only complaint was aide entrance door was not requiring security key when I went in. It was daytime so that may have been regular protocol and being locked at night. Don't know.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello William,Thank you for sharing your feedback on your recent stay. We are pleased to hear you enjoyed our well-maintained property, delicious breakfast, and friendly staff. Regarding the entrance door, our team ensures security measures are in place based on a variety of factors, including the time of day. Your observations will be considered for further review.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Plemin,We're thrilled to hear you had a fantastic stay with us! Our team hopes to welcome you back again soon for another excellent experience.
by A verified traveler
Posted 3 Nov 2024
The entrance is difficult and is at the back of the hotel so it doesn't look as nice when first arriving, but the front side is great and everything is nice
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Brian,We appreciate your feedback regarding the entrance and front side of the hotel. We're glad to hear that you found everything nice once inside. Thank you for taking the time to share your experience with us.
by A verified traveler
Posted 23 Oct 2024
Just ok
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Daryle, We appreciate your feedback and will use it to enhance our services. Thank you for staying with us.
by A verified traveler
Posted 17 Oct 2024
Convenient to stores and restaurants, clean room, good breakfast.
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Michael,We are delighted to hear that you found our location convenient and enjoyed our clean rooms and breakfast options. It was our pleasure to provide you with a comfortable stay. Should you have any further feedback or need assistance, feel free to reach out to our management team directly.
by A verified traveler
Posted 26 Sep 2024
Exceeded expectations
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Kevin,We are delighted to hear that we exceeded your expectations during your stay with us. Your satisfaction is very important to us, and we appreciate you taking the time to share your positive feedback. If you have any further comments or would like to share more about your experience, we encourage you to get in touch with our management team directly.
by A verified traveler
Posted 22 Sep 2024
The hotel and room were clean, but there was an overpowering smell when we walked into the lobby, which permeated throughout the property. It smelled like really strong chemicals. With the exception of the room at Disney's All-Star Sports Resort, this was the smallest room we've ever stayed in. It was clean and comfortable, but small. I was afraid to sit on the couch, as there were 2 big stains on the cushions. The towel rack behind the toilet was loose and about to fall off the wall. The staff were all very friendly. and the breakfast was good.
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Greg, Thank you for taking the time to share your experience with us. We appreciate your kind words about our clean rooms, friendly staff, and breakfast. We have noted your feedback regarding the smell in the lobby, room size, couch stains, and towel rack. Your comments have been shared with our team for their awareness and improvement. Guest feedback is valuable to us as it helps us enhance the guest experience.
by A verified traveler
Posted 20 Sep 2024
Staff was professional, friendly.
Handicap bathroom was very spacipus and clean.
Couch was not clean, only drawback.
Did not sit on it.
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Marcus,Thank you for sharing your experience. We're glad to hear you found our staff professional and friendly. We appreciate your feedback on the cleanliness of the couch and will address it accordingly. Your comfort is important to us, and we hope you consider staying with us again in the future.
by A verified traveler
Posted 1 Sep 2024
I liked were it’s at needs yard work done
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Rhonda,We appreciate your feedback regarding the yard work needed at our hotel. Please feel free to reach out to our management team to discuss your concerns further. Thank you for bringing this to our attention.
