Ratings based on 144 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 24 Oct 2024
I enjoyed the room and Kerry was easily accessible when I had an issue. Great stay!
by A verified traveler
Posted 13 Oct 2024
We had room 8 which is the upstairs attic room, it was a good space with a bathroom in the room. It was clean and check in was very easy. We would definitely stay here again.
by A verified traveler
Posted 29 Sep 2024
I’m not sure where to begin with this review. I was expecting an older inn in a small town with lots of character. What we got was anything but, and we were extremely disappointed. The description of the inn is so misleading. Nowhere does it say that the bathrooms are separate from the actual rooms. I’ve stayed at bed and breakfast inns before and this is always clearly stated. This was not marketed as a b&b or anything similar, so after a long car ride to Cumberland, it was completely unexpected. It is marketed as an inn and spa, however no information was ever given about where the spa is located, how to get any of the services, and if it was even available. There was no free water in the rooms as stated. And thank goodness we are able to navigate stairs. No one with a disability or a hard time with stairs could stay here with the several flights you might have to take. The thermostat in the inn was set at 66 degrees and was absolutely freezing. The thermostat is located outside the rooms, so I guess affects all the guest rooms. I actually turned it up once because I was so cold, but it ended back at 66. This made it even more uncomfortable to have to walk down the hall to where the restroom was. The plumbing was terrible and we were always afraid to use the toilet. No water pressure and shower was lukewarm. No hand towels were provided, the hand soap container was empty, and there were no tissues. All of these things together truly led to a very unpleasant experience.
by A verified traveler from Webster
Posted 14 Sep 2024
Really enjoyed our stay at the Cumberland Inn and Spa. Safe, clean, comfortable, and restful. Really interesting building. We took advantage of and really appreciated the garage parking for our dusty bikes. One thing that could make it easier for people with loaded bikes is a ramp instead of the three stairs down into the garage.
by A verified traveler
Posted 1 Sep 2024
It was very cute for a nice little get away. The only down side was there was not a refrigerator in the room to keep drinks cold. Also breakfast would have been nice. Absolutely gorgeous and will definitely stay again!
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 17 Aug 2024
by A verified traveler
Posted 13 Aug 2024
What. A. Gem. Such a unique facility! This felt more like a cozy studio apartment (without a kitchen) in a quaint, old building than it did a "hotel." The expansive facility has lots of nooks and crannies with a few common sitting areas to relax in. It's just a minute off the expressway and easily accessible to the downtown area as well as the C&O Canal trail for a walk or run. Highly recommend.
by A verified traveler
Posted 5 Aug 2024
What a relief to arrive at the Cumberland Inn and Spa after running 140 miles from Pittsburgh. The room was spacious, comfortable, and clean. The bed was terrific!
We would definitely stay here again!
