Ratings based on 46 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2022
Very clean and quite location.
by A verified traveler
Horrible service
Posted 17 Oct 2022 on HotelsThey didn’t have my reservation the only available rooms I had to pay extra they pretended for 40min to check the system they saw I was not willing to pay extra for a mistake on their end so after 1hr like a miracle a room became available at the rate I reserved. It basically ruined my evening wasted over 1hr trying to check in. Service was awful my pillow had red stains, sheets had stains.
by A verified traveler
Posted 31 Dec 2021
Liked that the rooms are ample, clean and have air conditioning.
Don't like: don't have an appropriate front desk. You have to knock on a door to talk to manager for everything and it gets old very quick. None apart from manager are in the building apart from morning cleaning.
Didn't like that you have to depend on the manager to open the garage door and the entrance door at night every time. Gets old quickly.
Manager is not friendlier than a U-haul storage facility.
They were making some maintenance work in lobby during stay
Had to plug the refrigerator cord in the room, it was disconnected.
Sink water pipes made a loud buzzing noise from water from above rooms.
Late checkout is out of the question. Extra towels are out of the question.
Other than that we liked our stay, just want to help improve this place as has great potential to be as good as the USA hotels.
Comment from Hotel Management
3 Jan 2022 by Homesuites, Hotel Management
Thank you very much for your comments and observations.
For us it is very important as you say it is for our improvement. Some points mentioned are policies of the place, but even so each point mentioned will be taken into account to work on it.
We appreciate your trust.
Greetings and we look forward to your next visit.
by A verified traveler
Posted 27 Apr 2021
Lighting was poor but all else excellent
Comment from Hotel Management
28 Apr 2021 by Homesuites, Hotel Management
Thank you very much for your trust, we will take your observation into account.
We look forward to your next visit, greetings!
by A verified traveler
Posted 4 Mar 2021 on Orbitz
Really great customer service, super attentive. Totally worth the price.
Comment from Hotel Management
6 Mar 2021 by Homesuites, Hotel Management
Delighted to receive you.
Here we look forward to your next visit.
Greetings!
by A verified traveler
Posted 1 Mar 2021
Great service . Clean rooms. Close to down town . I would recommend thiis place because of. Great service and location
Comment from Hotel Management
1 Mar 2021 by Homesuites, Hotel Management
Thank you very much It is a pleasure to serve you and know that we are to your liking.
Here we look forward to welcoming you on your next visit.
by A verified traveler
Posted 21 Jan 2021
Great location, spacious, clean and friendly staff. Would definitely stay here again.
Comment from Hotel Management
21 Jan 2021 by Homesuites, Hotel Management
Pleased to receive you is a pleasure for us. Thank you for your trust. Cheers!
by A verified traveler
Posted 17 Feb 2020
Comment from Hotel Management
18 Feb 2020 by home suites, Hotel Management
Gracias por alojarse con nosotros.
by A verified traveler from North Carolina
Posted 28 Jan 2020 on Travelocity
Staff was wonderful if you are going to Culiacan and wants superb place to stay , stay here!!!!
Comment from Hotel Management
4 Feb 2020 by HomeSuites, Hotel Management
Thank you for staying with us, we are pleased to hear that you had a pleasant stay. We wait for you in your next visit.
by A verified traveler
Posted 20 Jul 2019 on Hotels
Comment from Hotel Management
25 Jul 2019 by Homesuites, Hotel Management
Hola muchas gracias por alojarse con nosotros, esperamos con gusto su próxima visita, saludos!!!
