Ratings based on 372 Verified Reviews

4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Sep 2022
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
5 out of 5
by A verified traveler

the room was just amazing

Posted 7 Jan 2022 on Hotels
it was amazing, one of the best hotels I been, good price, good service and I doubt I woul be able to find a better view in this city
Comment from Hotel Management
31 Jan 2022 by EQUIPE DE RESERVAS, Hotel Management
Boa tarde, Sr. Antonio! Ficamos muito felizes com a sua avaliação. Será um prazer recebê-lo em sua próxima estada em Cuiabá. At.te.,
5 out of 5
by A verified traveler

Posted 21 Feb 2021 on Hotels
Clean, big room
Comment from Hotel Management
22 Feb 2021 by EQUIPE DE RESERVAS, Hotel Management
SR. DAVID FICAMOS MUITO FELIZES COM A SUA AVALIAÇÃO. OBRIGADA!
4 out of 5
by A verified traveler

Middle

Posted 10 May 2019 on Hotels
Good place. But the gym isn't good, is little and hot.
5 out of 5
by A verified traveler from Franca, São Paulo/ USA

Posted 22 Feb 2019
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito. Pastor Roberto
4 out of 5
by A verified traveler

Posted 5 Feb 2019 on Hotels
Poor breakfast without variety, unnatural fruit juices
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2019
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

OK to stay for short time

Posted 30 Nov 2016
Pros: Good lopcation
Cons: Bether menu for dinner and chefs with better knowledge in international food preparation.
The room was good, but the first thing we saw when opening the room door was a cochroche. Dinner and service at the restaurant were disapointing, but breakfast was good. Restaurant staff not very attentive and not very friendly. No English speeking staff at the desk or in the restaurant. Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.
5 out of 5
by A verified traveler from Lucas do Rio Verde

Posted 26 Dec 2024
Muito Boa!
5 out of 5
by A verified traveler from Lucas do Rio Verde

Posted 1 Oct 2024
Ótima opção em Cuiabá