Ratings based on 69 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2022
Had a terrible experience. The ladies at the front desk were very mean and when I asked if I could turn on the AC, I was told the city had banned them for turning them on because the pandemic — a lie. I stayed at a hotel a block away and they had working ACs. The internet was non-existent and despite all that just the service was overall bad. I don’t recommend staying here.
by A verified traveler
Posted 6 Dec 2021
Not really good
by A verified traveler
Posted 7 Sep 2020 on Hotels
by A verified traveler
Last minute closing and removal from your page “
Posted 12 Feb 2020 on HotelsWe received a text telling us the hotel was closed for “a hydrologic problem. So we never went and shouldn’t be charged! t a text from them but not from. Hotels.com
Comment from Hotel Management
23 Feb 2020 by OYO Hotel Casa Anturio, Hotel Management
Hello, we welcome your comments and your preference. We regret that there were some inconveniences during your stay. We are working to improve all these details and make your experience more pleasant in the next visit. Regards! He attended Miguel Q.
by A verified traveler
Posted 7 Feb 2020
Comment from Hotel Management
23 Feb 2020 by OYO Hotel Casa Anturio, Hotel Management
Gracias por visitarnos y tomarte el tiempo de evaluarnos. Nos gustaría saber más detalles sobre tu estancia con nosotros para poderte ofrecer un mejor servicio. Esperamos que nos puedas visitar nuevamente. ¡Saludos! Atendió Miguel Q.
by A verified traveler
Posted 6 Dec 2019 on Hotels
Comment from Hotel Management
12 Dec 2019 by OYO Hotel Casa Anturio, Hotel Management
Gracias por visitarnos y tomarte el tiempo de evaluarnos. Nos gustaría saber más detalles sobre tu estancia con nosotros para poderte ofrecer un mejor servicio. Esperamos que nos puedas visitar nuevamente. ¡Saludos!
by A verified traveler
It was ok
Posted 9 Apr 2019 on HotelsI decided to stay here because it was close to some family. I had been given a tour of the hotel prior to my stay and thought that it was a nice small hotel. I made my reservation for a standard room with a king size bed but was given a very small room and full size bed. When I asked the employee that checked us in about our room & what I knew we had booked, she stated that the hotel was fully booked and that they would be unable to give us another room. It was late and my husband and I were exhausted so the employee and i decided we would figure it out the next day. I happened to have an event in which hair and make up stylists were coming so I was given access to a bigger room for a fee. I had no choice but to book it and later explained to the owner of the hotel about the room situation. I was told I could not be reimbursed for the difference in the room as the reservation had been sent by hotels.com as a smaller room with a full size bed. I was told after the second night that I could be moved to a room with a king size bed after I asked if the fee for the bigger room could be waived since we were staying in a room which was not what i reserved or paid for, i was told no because the accountant would not allow it. All in all our stay was ok. On our initial tour, we were shown the nicest rooms and we were given a room that was really run down and later a better room. It was an ok stay just make sure to call and verify what you paid for.
by A verified traveler
Good choice for a late night stay
Posted 6 Nov 2018 on HotelsArrived late at night and was looking for a comfortable place to stay. The room was clean and the grounds are nice. The king sized bed was very hard for my preference however and had some broken springs, and the ceiling had a bit of water damage.
Overall, for a last minute booking, it was satisfactory.
Comment from Hotel Management
13 Nov 2018 by Hotel Casa Anturio, Hotel Management
Muchas gracias por su preferencia, lamentamos que el colchón no haya sido de su agrado. Esperamos poderle servir en un futuro. Gracias
Recommended
for Everyoneby A verified traveler
Posted 15 Jul 2018 on Orbitz
It’s a little hidden but a nice place. Very clean with great staff.
by A verified traveler
Posted 22 Apr 2022 on Hotels
