Ratings based on 298 Verified Reviews

3.8 out of 5
100% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Nice place
Comment from Hotel Management
3 Nov 2024 by Recepción , Hotel Management
Gracias por sus comentarios vamos a tener en cuenta cada uno de los puntos que nos menciona para poder continuar realizando mejoras.
3 out of 5
by A verified traveler

Posted 25 Aug 2024
Problemas en la habitacion, fui cambiada de habitacion tres veces. Ademas, las recamaras no tienen refrigeradores ni cafeteras. Gracias.
Comment from Hotel Management
1 Sep 2024 by Recepción , Hotel Management
Gracias por sus comentarios vamos a tener en cuenta cada uno de los puntos que nos menciona para poder mejorar nuestro servicio.
3 out of 5
by A verified traveler

Posted 18 Jul 2024
El hotel es cumplidor, nada que me haya hecho querer volver. Siento que puede mejorar en muchos aspectos y no incluye nada sustancial para que tengas una buena estancia, las camas no están mal, pero no hay una televisión que se ajuste a las condiciones necesarias para que te sientas cómodo. Los baños están más o menos, un poco descuidados.
Comment from Hotel Management
24 Jul 2024 by Gerente General , Hotel Management
Muchas gracias por sus comentarios los cuales son muy importantes para nosotros para poder continuar realizando mejoras en nuestras instalaciones y servicios.
5 out of 5
by A verified traveler from La Puente

Posted 8 May 2024 on Travelocity
staff personal really good
Comment from Hotel Management
8 May 2024 by Recepcion, Hotel Management
Thank you very much for your comments.We remain at your service.
4 out of 5
by A verified traveler

Posted 9 Apr 2024
Is very clean and is on downton
Comment from Hotel Management
11 Apr 2024 by Recepcion, Hotel Management
Thank you very much for your comments, we will take each of the points into account.
4 out of 5
by A verified traveler

Posted 25 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Recepcion, Hotel Management
Gracias por sus comentarios vamos a tener en cuenta cada uno de los puntos que nos menciona.
1 out of 5
by A verified traveler

Posted 20 Feb 2024 on Orbitz
No hot water and blanket was dirty. They just ignore me when I call them about the hot water
Comment from Hotel Management
23 Feb 2024 by Recepcion, Hotel Management
We apologize for the inconveniences that occurred during your stay, we are constantly working to improve our service.
3 out of 5
by A verified traveler

Posted 11 Feb 2024
Nice place to stay, rooms as the pictures People are pretty load when speak, so don’t let you sleep Staff were nice
Comment from Hotel Management
12 Feb 2024 by Recepcion, Hotel Management
Thank you very much for your opinions. We hope to have you again with us.
3 out of 5
by A verified traveler

Posted 26 Jan 2024
Cerca del centro
Comment from Hotel Management
3 Feb 2024 by Gerente General, Hotel Management
Gracias por sus comentarios valoramos el tiempo que invirtió en darnos sus puntos para contribuir mejorando en nuestro servicio.
4 out of 5
by A verified traveler

Posted 19 Jan 2024
It was a nice hotel it was clean AC did work. The only thing is that below us there was a group of people being too loud and had music even passed 11pm they should respect others, or maybe staff should of asked to like it down, and no mini fridge that would of been a plus
Comment from Hotel Management
3 Feb 2024 by Recepcion, Hotel Management
We regret the inconvenience that occurred in our facilities. Our team works constantly to improve our service and quality.