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Aohom Santuario Hotel & Spa

3.5 star property
Hotel with a full-service spa, in the vicinity of Galerias Cuernavaca Mall

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Photo gallery for Aohom Santuario Hotel & Spa

Garden
Balcony view
1 bedroom, premium bedding, down comforters, pillowtop beds
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Room, 1 King Bed, Hot Tub, Pool View

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Room, 1 King Bed, Hot Tub, Pool View

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Pillowtop bed
Down duvet
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Family Quadruple Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Pillowtop bed
Down duvet
Ceiling fan
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Double Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Comfort Double Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Pillowtop bed
Down duvet
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Double Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Pillowtop bed
Down duvet
Ceiling fan
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Pillowtop bed
Down duvet
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Triple Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Pillowtop bed
Down duvet
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Grand Triple Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Grand Triple Room

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Pillowtop bed
Down duvet
Ceiling fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Map
Palma Real #15, Fraccionamiento La Palma, Jiutepec, MOR, 62550

What's nearby

  • Forum Cuernavaca - 6 min drive - 4.1 km
  • Galerias Cuernavaca Mall - 7 min drive - 4.9 km
  • Teopanzolco Archaeological Zone - 9 min drive - 7.9 km
  • Tabachines Golf Club - 10 min drive - 5.3 km
  • Cuernavaca Cathedral - 11 min drive - 9.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 101 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Tacos "La Fiesta - ‬10 min walk
  • ‪Los Bisquets Bisquets Obregon - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Chamoyadas y Frappes "Luba - ‬15 min walk

About this property

Aohom Santuario Hotel & Spa

Hotel near Galerias Cuernavaca Mall
Located close to Tabachines Golf Club, Aohom Santuario Hotel & Spa provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to a manicure/pedicure, aromatherapy, or a Thai massage at the onsite spa. In addition to a hair salon and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Swimming pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), an outdoor pool, and express check-out
  • A front-desk safe, meeting rooms, and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Showers and free toiletries
  • 32-inch flat-screen TVs with Netflix, streaming services, and satellite channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 10:00 AM for a fee: MXN 180 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:30 PM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (10:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 650 per pet, per stay
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 per person
  • Pet fee: MXN 650 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa

Property is also known as

Aohom Santuario Hotel Cuernavaca
Aohom Santuario Hotel
Aohom Santuario Cuernavaca
Aohom Santuario
Aohom Santuario Hotel Spa
Aohom Santuario Hotel Spa
Aohom Santuario & Spa Jiutepec
Aohom Santuario Hotel & Spa Hotel
Aohom Santuario Hotel & Spa Jiutepec
Aohom Santuario Hotel & Spa Hotel Jiutepec

Frequently asked questions

Does Aohom Santuario Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Aohom Santuario Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 650 per pet, per stay.

How much is parking at Aohom Santuario Hotel & Spa?

Self parking is free at this property.

What time is check-in at Aohom Santuario Hotel & Spa?

Check-in start time: 1:30 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Aohom Santuario Hotel & Spa?

Check-out is at 1:30 PM.

Where is Aohom Santuario Hotel & Spa located?

Situated in a shopping district, this spa hotel is within 6 mi (10 km) of Galerias Cuernavaca Mall, Teopanzolco Archaeological Zone, and Jardín Juárez. Tabachines Golf Club and Robert Brady Museum are also within 6 mi (10 km).

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Aohom Santuario Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 69 reviews
Rating 8 - Good. 33 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 6 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Thank you for your kind support. It is a good hotel.
Stayed 4 nights in Jul 2023

8/10

.
Stayed 2 nights in Nov 2023

4/10

No es nada bonito, cómo que se quedaron a la mitad de la construcción. Solo fui a dormir y si sirvió para eso
Stayed 1 night in Aug 2023

10/10

Stayed 2 nights in Jul 2023

10/10

Stayed 1 night in Jun 2023

4/10

La verdad el hotel parecía motel, no se desquita lo que cobran, literal más de 800 por noche es un robo. Solo tienen televisión abierta con 4 canales, no tiene teléfono, los acabados viejos y feos, las bases de las camas espantosas, el baño incómodo, y amanecimos con 2 cucarachas chicas en el cuarto. El personal muuuy amable y la comida rica pero para pagar casi 1600 pesos esperábamos algo mejor, hay moteles mucho mejores.
Stayed 1 night in Jun 2023

6/10

muy cara para las características de la habitación
Stayed 1 night in Jun 2023

10/10

Felicidades!!! Excelente servicio.
Stayed 2 nights in Jun 2023

10/10

La atención y el servicio de SPA fueron inmejorables. El lugar es muy sencillo. La comida sabrosa y los precios muy accesibles.
Stayed 1 night in May 2023

8/10

Stayed 2 nights in Apr 2023

10/10

Stayed 1 night in Apr 2023

4/10

Stayed 1 night in Apr 2023

4/10

No sirvió el aire acondicionado, y nos estábamos asando.
Stayed 1 night in Apr 2023

10/10

Las instalaciones La buena vibra La tranquilidad que se respira Que está muy cuidado
Stayed 2 nights in Mar 2023

8/10

Satisfecho con el servicio
Stayed 1 night in Mar 2023

8/10

La alberca estaba con regular mantenimiento y el sauna estaba frio. Dentro de la habitación hace falta una silla, un espejo y toallas chicas.
Stayed 2 nights in Mar 2023

8/10

Es un hotel viejo, pero buena seguridad, atención y limpieza
Stayed 1 night in Mar 2023

10/10

Buena decoración, buena atención, buena seguridad, el hotel esta dentro de un fraccionamiento con acceso controlado Un jacuzzi no estaba operando
Stayed 2 nights in Mar 2023

8/10

El servicio de spa
Stayed 2 nights in Mar 2023

8/10

Que se encuentra en un lugar apartado y muy tranquilo con seguridad en la entrada
Stayed 1 night in Feb 2023

8/10

Stayed 1 night in Jan 2023

10/10

Me parece muy agradable y familiar
Stayed 1 night in Jan 2023

8/10

El estacionamiento es muy pequeño
Stayed 1 night in Nov 2022

10/10

Un lugar muy tranquilo para descansar y la atención excelente.
Stayed 1 night in Nov 2022

10/10

Stayed 1 night in Oct 2022