Ratings based on 7 Verified Reviews
5.0 Room cleanliness
4.3 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2021
It was great!
Comment from Hotel Management
5 Jan 2022 by Villa Ana María, Hotel Management
Gracias por su comentario, será un placer atenderle nuevamente
by A verified traveler
Posted 12 Dec 2021
Love the place everyone here very helpful the only thing I didn't like was the 2 events that were going on I stayed on a weekend
Comment from Hotel Management
5 Jan 2022 by Villa Ana Maria, Hotel Management
Gracias por su comentario,lo tomaremos en cuenta para seguir mejorando
by A verified traveler from Guayaquil
Posted 22 Oct 2018
Service and location. Staff super nice and i will come back
Comment from Hotel Management
4 Dec 2018 by José, Hotel Management
Thank you, it will be a pleasure to assist you
by A verified traveler
Posted 3 Nov 2024
Nunca me habian separado la habitacion reservada.
by A verified traveler
Posted 6 May 2023
Bonita vista en los alrededores, terraza
by A verified traveler
Posted 3 Nov 2021
Excelente lugar para hospedaje familiar, a mis hijas de 9 y 5 años les encantó!
Comment from Hotel Management
16 Nov 2021 by Reservas, Hotel Management
Estimado Sr. Jaime, muchas gracias por su comentario, será un placer atenderle cuando usted este de visita en Cuenca
Saludos
by A verified traveler
Posted 28 Jul 2021
El lugar es bonito!!
Lo que no me gustó fue la bulla que hicieron un grupo de huéspedes cantando Karaoke y a pesar de que llamamos a recepción a quejarnos. No hicieron nada!!
Otra cosa que no me gusto es que no lavaron el baño, ni si quiera sacaron los papeles del basurero.
Comment from Hotel Management
16 Aug 2021 by Villa, Hotel Management
Estimado Cliente, gracias por su comentario, nos ayuda a seguir mejorando
