Ratings based on 40 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2021
by A verified traveler
Posted 24 Jan 2020
The full breakfast was a little on the light side, but the variety and presentation was fine.
The one thing I didn't like was that the price I had to pay at the desk was $3 higher than the agreed price on Expedia. I wasn't in the mood to quibble, but it's not a good business practice to tack on a few extra dollars at the last minute.
by A verified traveler
Posted 7 Dec 2019
The noise. I coud not sleep because of the music and the noisy people
by A verified traveler
Great
Posted 26 Dec 2018 on HotelsIt was amazing. Excellent service, very nice people. Would love to stay there again.
Comment from Hotel Management
21 Jan 2019 by GP, Hotel Management
thanks very much
by A verified traveler from Guayaquil
Posted 9 Nov 2018
Recommended . Great location . About 5 or 7 minutes in car or walking to downtown.
by A verified traveler from Guayaquil
B&B Literal Definition
Posted 2 Apr 2018
Pros: The staff
Cons: Be specific about the room you will assigned to guests, because some rooms are quite different from the the pictures posted.
Location: Great location. Around the block from a park to exercise, and four blocks away from the busiest street (pubs, restaurants, museums) downtown.
My fiancé and I stayed for 3 nights. The hotel staff was good and willing to solve any issues we might have, efficiently or not, they solved them. There was nobody in the counter for our check in and we waited outside the hotel for 20 minutes for the manager to arrive; but in their "defense", we did arrive around 10 at night.
We were assigned a 10 x 14 feet room, plus a small bathroom. Enough space for the queen bed, a night table and a chair. A 3x3 feet window facing indoor. I expected something a bit different based on the pictures they posted online though. However tiny the room might have been, it was well organized, neat and cozy.
Included breakfast is standard. Eggs, ham,bread, jam butter, a hot beverage and juice. Simple but well delivered.
Staff is the best stat in the hotel. We checked in and checked out late (small fee was charged) and they helped us organize our itineraries.
In general, it is a fine B&B, pricing is ok, and staff will help you with anything you want. I guess there must be some better rooms for people to explore.
Comment from Hotel Management
10 Apr 2018 by GP, Hotel Management
I hope to see you back soon
by A verified traveler
Posted 7 Feb 2018 on Hotels
by A verified traveler
Ok, I guess.
Posted 26 Jan 2018
Pros: The price was good. It was also nice to have breakfast included.
Cons: It would be nice to have staff more accessible and someone should always be around to answer the phone.
It's hard to put my finger on it, but I wasn't totally thrilled with my stay at this hotel. The room was comfortable, but it just seemed like there was no staff around to ask questions or discuss concerns if I had any. I had tried to change my accommodations after my booking and prior to my trip, but when I called the hotel, no one answered. Expedia also had a difficult time getting a hold of anyone at this hotel when they tried to help me make the changes. My room was in a weird location...right behind the check-in desk. You can hear every little noise in this hotel too, no matter where your room is.
The location is ok, but it's located about two blocks away from the river, on the river level of the city, so if you plan to go to the central part of the city where most of the things you'll want to see are located, you will always be going up hill...or more precisely, up steps. Although, this is likely why the price is more economical. You'll likely pay much more to stay on the upper level of the city.
Recommended
for Everyoneby A verified traveler from San Francisco California i
Highly recommended
Posted 23 Jan 2018From to bottom this hotels pays attention to detail. The staff is very cordial and always willing to assist. Loved it.
Recommended
for Everyoneby A verified traveler
Posted 20 Jan 2018
Pros: The hotel was in a good location, the price was right and it was comfortable and spacious.
Cons: The mildew in the bathroom. The water from the shower leaks through the sliding doors and is causing the problem. The water pump is loud.
Location: Just off Parque de la Madre and close to the Barranco on the Rio Tomebamba. The hotel is within walking distance to all the sites in Old Town.
We were in Cuenca for 5 nights and picked Nass B & B because of the location, the price and the pictures looked nice. We weren't disappointed. The hotel was very comfortable and the room was spacious and clean. The staff was very attentive and pleasant. The hotel was close to the historic district yet still off the main traffic flow so street noise wasn't an issue. On the downside, the bathroom had a musty smell and the hotel's water pump was noisy. The noise started when the staff arrived early each morning. We opened the bathroom window to compensate for the odor and the noise of the water pump was a built-in wake-up call since we wanted to start our days early anyway. There is a lot to see in Cuenca!
