Ratings based on 19 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
by A verified traveler from Kissimmee
Posted 9 May 2024
by A verified traveler
Posted 4 Oct 2023
by A verified traveler from brooklyn
Posted 24 Sep 2023
This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all.
by A verified traveler
Posted 26 Aug 2023
by A verified traveler
Posted 14 Jan 2023 on Hotels
The spa facilities not working, pool looked dirty.
by A verified traveler
Posted 29 Dec 2022
Nooo me gusto nada pues ,llegamos y en el baño solo havia un Rollo de papel higienico casi por terminar,en la cama 2 toallas enrrolladas,humedas,y sucias,baje y Reclame y mejor dieron unas secas,y luego tenia que madrugar a viajar y nooo huvo agua ni para lavarse la cara,y el precio de estadia,superior a otros que he estado en cuenca ,con mejor servicio y mejor atencion me senti Robado pues cobraron por adelantado,ese citio es una porqueria
by A verified traveler
Cuenca stay
Posted 28 Nov 2022 on HotelsI liked my stay in this hotel. Good service, pro stuff.
by A verified traveler
Posted 21 Sep 2022
The hotel is very pretty, very nice staff. Those are the only compliments that Ican give.
by A verified traveler
Posted 12 Jul 2022
Staff was very helpful and very polite.
Comment from Hotel Management
24 Jul 2022 by Paolo Echeverria, Hotel Management
Estimado Sr. Luis estamos agradecidos por su visita y esperamos pronto volver a tenerlo aquí en su casa Hotel Spa Santa Ana
