Hotel Cisne Reviews, Deals & Photos 2025

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Enjoy convenient access to shopping while savoring a delicious breakfast and relying on attentive multilingual staff.

Choose dates to view prices

Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Popular amenities

Pet friendly

Breakfast included

24/7 front desk

Laundry

Housekeeping

Free WiFi

P1,703 total

includes taxes & fees

Jan 26 - Jan 27

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 4 of 4 rooms

Family Quadruple Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 4
4 Large Twin Beds

Standard Double Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 2
1 Queen Bed

Standard Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 1
1 Large Twin Bed

Family Room

Highlights

Heating

Smart TV

Blackout drapes/curtains

Private bathroom

Digital channels

Wardrobe or closet

Daily housekeeping

Sleeps 3
1 Twin Bed and 1 Queen Bed

Similar properties

Free airport shuttle

Free WiFi

Restaurant

Breakfast available

P1,526 total

includes taxes & fees

Jan 24 - Jan 25

About the neighborhood

Av. Americas y Amazonas, 0967820474, Cuenca, Azuay

What's nearby

Alejandro Serrano Aguilar Stadium - 4 min drive
Río Tomebamba & Calle Larga - 5 min drive
New Cathedral of Cuenca - 6 min drive
Calderon Park - 6 min drive
Mall del Rio - 6 min drive

Getting around

CREA (Av. México) Tram Station - 9 min walk
Luis Cordero (Hermano Miguel) Station - 12 min drive
Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

‪Common Grounds - ‬17 min walk
‪BQ Sport - ‬11 min walk
‪Cristo del Consuelo - ‬19 min walk
‪La Fornace - ‬12 min walk
‪El Arriero - ‬8 min walk

About this property

Hotel Cisne

Hotel connected to a shopping center

You can look forward to free continental breakfast, laundry facilities, and a snack bar/deli at Hotel Cisne. Stay connected with free in-room WiFi.

Other perks at this hotel include:

A roundtrip airport shuttle (surcharge), multilingual staff, and luggage storage
A front-desk safe, concierge services, and a 24-hour front desk
Tour/ticket assistance and smoke-free premises

Room features

All guestrooms at Hotel Cisne offer amenities such as free WiFi.

More amenities include:

Bathrooms with tubs or showers and free toiletries
32-inch Smart TVs with premium channels
Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 3 per stay); reservations required
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 8:00 AM to 10:00 AM
Snack bar/deli

Family friendly

Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in room
Smooth flooring in room
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Free toiletries
Private bathroom
Towels provided

Entertainment

32-inch smart TV with premium digital channels

Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: USD 15 per person (one-way)
Nearby parking fee: USD 3 per stay (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a security system and outdoor lighting

Property Registration Number 0102461951001.003.201081

We should mention

This property does not have elevators

Property is also known as

Hotel Cisne Hotel

Hotel Cisne Cuenca

Hotel Cisne Hotel Cuenca

Frequently asked questions

Is Hotel Cisne pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Cisne?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Cisne on Jan 26, 2025 start from P 1,293.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Cisne?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cisne?

Check-out is at noon.

Does Hotel Cisne provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per person applies.

Where is Hotel Cisne located?

Situated in Cuenca, this hotel is within 2 mi (3 km) of Galeria FVega, Museum of Modern Art, and Pista De Bicicross Bmx Cuenca. University of Cuenca's Orchid Garden and San Sebastian Plaza are also within 2 mi (3 km). CREA (Av. México) Tram Station is 9 minutes by foot and Gran Colombia Tram Station is 13 minutes.