Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 11 Nov 2024
I’ve been regular client in this hotel for so may years everytime im going back in the Phils
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 9 Nov 2024
great
by A verified traveler from Seattle
Posted 6 Nov 2024
The Novotel is definitely showing its age. The bathroom fixtures and grout are all in bad shape. The tiles are loose in the bathroom floor. The Couch is very dirty and the rooms have a slight moldy smell. It used to be very nice 4 years ago but in the last 2 years it’s definitely become more and more rundown
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Overall, the best asset this hotel have are its staff, from front desk/reception to concierge
by A verified traveler from San Marcos
Posted 2 Nov 2024
by A verified traveler from commack
Posted 31 Oct 2024
To be honest I did not expect much from this hotel. But the friendliness from all the staff blew me away. They truly bent over backwards to help me with everything. They also had an impressive breakfast spread. Valet parking was a nice touch as well. Thank you very much.
by A verified traveler from Monterey Park
Posted 30 Oct 2024
❤️ the place, perfect for all my needs
