Ratings based on 916 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Amazing location. Staff was so helpful. Check in absolutely easy.
Comment from Hotel Management
28 Oct 2024 by Gerencia, Hotel Management
¡Gracias por sus comentarios, lo esperamos pronto!
by A verified traveler
Posted 20 Oct 2024
The location is excellent I really love this suites overall a great experience great staff great safe location the only thing I would said is the rooms are a little outdated and can use a renovation but other than that and excelente choice to stay I would definitely be back
Comment from Hotel Management
21 Oct 2024 by Gerencia, Hotel Management
Estimado Josue,Agradecemos sus comentarios y su preferencia, lo esperamos nuevamente.Saludos
by A verified traveler from Springfield
Posted 18 Oct 2024
Good hotel
Comment from Hotel Management
19 Oct 2024 by Gerencia, Hotel Management
¡Gracias por su preferencia y por alojarse con nosotros!Saludos
by A verified traveler
Posted 27 Aug 2024
En general bien, pero de pronto falla mucho el internet. Entre más arriba te hospedes menos señal tienes.
Comment from Hotel Management
2 Sep 2024 by Leticia Contreras, Hotel Management
Estimado Noe, Gracias por sus comentarios, hemos hecho cambios para mejorar el servicio, le ofrezco una disculpa por este inconveniente durante su estancia.
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Leticia Contreras, Hotel Management
¡Gracias por alojarse con nosotros!Lo esperamos nuevamente
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Leticia Contreras, Hotel Management
¡Gracias por alojarse con nosotros!
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Leticia Contreras, Hotel Management
¡Gracias por alojarse con nosotros!Lo esperamos nuevamente
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Leticia Contreras, Hotel Management
¡Gracias por alojarse con nosotros!Lo esperamos nuevamente
by A verified traveler
Posted 26 Jul 2024 on Hotels
Coffe packs provide only one day.water bottle provides only one.if you stay one day or more Proparty provides only one day.
by A verified traveler
Posted 22 Jul 2024
People were yelling at night and no one did anything about it. I told the front desk person and she ignored what I said. Also, there was a dirty mattress outside my room.
Comment from Hotel Management
26 Jul 2024 by Leticia Contreras, Hotel Management
Estmada Yascara,Lamento el inconveniente que tuvo durante su estancia, se revisará la situación con la recepcionista para evitar este tipo de situaciones al respecto.
