Ratings based on 1,598 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 7 Dec 2024
Los baños de las habitaciones tenían un mal olor.
Comment from Hotel Management
9 Dec 2024 by Guest Service, Hotel Management
Estimada Deborah,Lamentamos mucho saber los detalles que nos señala y tomaremos medidas correctivas de inmediato para darle una óptima solución. Esperamos tener la oportunidad de recibirla nuevamente para contar con una experiencia distinta. Sinceramente,
by A verified traveler
Posted 6 Dec 2024
The area is not the best looks dury and the rooms need improvement
Comment from Hotel Management
9 Dec 2024 by Guest Service, Hotel Management
Dear Jose, Thank you for taking the time to share your feedback. We truly value your insights about the area and room conditions, as we are continuously working to improve our facilities, and your comments will help us prioritize enhancements. It would be a pleasure to welcome you back soon! Best wishes,
by A verified traveler
Posted 3 Dec 2024
Great place to stay!
Comment from Hotel Management
4 Dec 2024 by Guest Service, Hotel Management
Dear Alejandro,Thank you for taking the time to share your kind comments and for letting us know that you had an incredible stay at Hotel El Ejecutivo. We would love toy see you again soon!Best wishes,
by A verified traveler
Posted 2 Dec 2024
Really nice, would stay here again
Comment from Hotel Management
3 Dec 2024 by Guest Service, Hotel Management
Dear Luisa,Thanks for your feedback, we are happy to know that you had an incredible stay at Hotel El Ejecutivo. We would love to see you again soon!Best wishes,
by A verified traveler
Posted 29 Nov 2024
Just the streets look so dark at night an i dont know if its was safe to take a walk around or not, i decided to stay in the room and not to take the risk going outside the hotel at night..
Comment from Hotel Management
29 Nov 2024 by Guest Service, Hotel Management
Dear RobertThanks for sending your comments about your recent stay with us. Your comments will be taken into account for improvement, as the street at night is safe and there is always a police officer watching the street. We will be so glad to see you again!Best wishes.
by A verified traveler
Posted 24 Nov 2024
The location and the staff are the best however, the resort is in pretty bad shape and you can hear the people on other rooms. The building is really crying out for maintenance.
Comment from Hotel Management
25 Nov 2024 by Guest Service, Hotel Management
Dear Pedro, Thank you for your valuable feedback. We are pleased to hear that you appreciated our location and the dedication of our staff. However, we sincerely apologize for the maintenance issues you encountered during your stay. Your insights help us to identify areas where we need to improve. We are currently developing a plan to address the necessary repairs and enhance our guests' experience. We hope to welcome you back in the future, and live a completely different experience!Best wishes,
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Guest Service, Hotel Management
Estimado Jonatan, Gracias por contar con una agradable estancia en el Hotel El Ejecutivo. Estaremos encantados de darle la bienvenida en otra ocasión. Saludos,
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Guest Service, Hotel Management
Estimado Víctor, Sentimos no haber estado a la altura de sus expectativas. Seguimos trabajando en un proceso de mejora continua y esperamos que nos brinde una segunda oportunidad. Sinceramente,
by A verified traveler
Posted 16 Nov 2024
Y
Comment from Hotel Management
16 Nov 2024 by Guest Service|, Hotel Management
Estimado Gilberto, Agradecemos por su estancia en el Hotel El Ejecutivo. Estaremos encantados de darle la bienvenida en su siguiente viaje.Saludos cordiales,
