Ratings based on 472 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Melrose Park
Posted 15 Jan 2025
Great staff and great location
by A verified traveler
Posted 6 Jan 2025
The staff is very helpful and nice. The hotel needs a lot of work; rusty pipes, bad quality towels, and very bad internet. I see the hotel responded to previous complaints about internet that it was addressed, the WiFi is still pretty bad.
The hotel is also very noisy, they have music until late on the weekends
Comment from Hotel Management
13 Jan 2025 by Author, Hotel Management
Adel:
First of all we hope you are fine. thanks for bring to me your kind comments, It is very important for us, in order to improve the quallity as well the service. we really sorry for the points that you mentiones. be sure we will work hard.
Thanks.
Raul Vertti E.
Manager
by A verified traveler
Posted 5 Jan 2025
Great location, very comfortable beds and tasty, popular local cafe. Rooms have small windows onto courtyard and no view.
Comment from Hotel Management
13 Jan 2025 by Author, Hotel Management
Scott:
Thank you for choosing us as your first lodging option in recent days. We are happy to know that you enjoyed your complete stay. We hope to continue counting on your preference once again.
Regards.
Raul Vertti E.
Manager
by A verified traveler from HUIXQUILUCAN
Posted 31 Dec 2024
by A verified traveler from BURBANK
Posted 2 Dec 2024
by A verified traveler
Posted 27 Nov 2024
by A verified traveler from Liverpool
Posted 25 Nov 2024
by A verified traveler from Liverpool
Posted 5 Nov 2024
I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street.
Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
Comment from Hotel Management
9 Nov 2024 by Author, Hotel Management
Mr. Thomas:
First of all, We appreciate your visit. Is important for us know how was it in order to improve our standards os qualitty .
Thank you.
Regards.
Raul Vertti E.
Manager
by A verified traveler
Posted 2 Nov 2024
Muy amables todos
Comment from Hotel Management
15 Nov 2024 by Gerencia, Hotel Management
Estimada Eva:Agradecemos enormemente sus gentiles comentarios, nos alegra saber que recibió una gran atención de parte de todo el staff. Deseando su pronto regreso.Saludos.Raúl Vertti E.Gerencia
by A verified traveler
Posted 18 Oct 2024
WiFi didn’t work in the room and it was very noisy.
Comment from Hotel Management
15 Nov 2024 by Gerencia, Hotel Management
Dear Lesly:We really sorryfor the inconvenience It caused you. Be sure we already worked in this, in order to improve the service.Hope to see you soon.Regards.Raul Vertti E.Manager
